Coach/Ops Mgr Trainee - Carbondale
Only for registered members Carbondale, United States
1 week ago
+Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively Models customer service standards to store associates by following the One Best Way OBWservice model managing supporting customer service initiatives for example store of the community community outreach programs ensuring customer needs complaints issues are successfully resolved developing implementing action plans to correct deficiencies providing process improvement leadership to ensure a high quality customer experience
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Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively Models customer service standards to store associates by following the One Best Way OBWservice model managing supporting customer service initiatives for example store of the community community outreach programs ensuring customer needs complaints issues are successfully resolved developing implementing action plans to correct deficiencies providing process improvement leadership to ensure a high quality customer experience
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Responsibilities
- Drives the financial performance sales of the designated store area by reviewing evaluating PL Profit Loss statements managing assisting in budgeting forecasting controlling expenses in designated business area confirming they are indexed to sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing implementing action plans mitigate shrink ensure sales profit goals achieved for business area
Job description
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