Chart Retrieval Specialist - Tampa - Datavant Corporation

Description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavant's people bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

• YOU COULD DRIVE UP TO 100 MILES DAILY
• HYBRID (home office and field)
• HOURLY rate: $15/hr
• Weekly hours vary (average hr weekly)
• Cross training opportunities
• Requires availability Monday-Friday 8:00am - 5:00pm in your time zone

Job purpose

Datavant is on a mission to simplify the exchange of medical information. By partnering with healthcare providers and those who need patient data, Datavant is uniquely positioned to access, facilitate, and improve the management and exchange of protected health information. To help us in this mission, we are actively looking for responsible, trustworthy individuals to join the Datavant team for a unique part‑time role as a Chart Retrieval Specialist.

This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self‑troubleshooting abilities to efficiently retrieve multiple records. The position also requires individuals to work independently, ensuring tasks are completed accurately and on time while maintaining a high level of professionalism.

Duties and responsibilities

• Visit various provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant provided laptop and scanner
• Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months
• Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, providing daily updates regarding progress, challenges, and completed tasks.
• Access and manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked and arriving at pre‑scheduled appointments prepared and on time
• Use designated platform to confirm the correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshoot any technical issues as they arise
• Work independently to meet department goals for chart retrieval accuracy and efficiency
• Complete end‑of‑day activities in designated company systems including daily logging of work hours into time management system and daily logging of mileage and reimbursements into expense reporting system
• Adhere to the Company's Code of Conduct and policies and maintain HIPAA compliance
• Cross‑train in multiple departments to provide support and supplement additional hours as needed
• If desired, travel opportunities may be available with assignments in different geographic areas as needed
• Assist with additional work duties or responsibilities as evident or required

Qualificationsh3>

• High School Diploma or equivalent required
• Availability between 8am-5pm at least three consecutive days per week required
• Must have a reliable, insured personal vehicle. Must have the ability to drive and have a valid driver's license in good standing
• Must have reliable internet service and a phone with ability to communicate with remote supervisors
• Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers
• Proven track record of punctuality, reliability, quality work, and ability to follow directions
• Ability to work independently with minimal supervision
• Ability to troubleshoot and/or overcome technical issues as they arise
• Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team
• Business casual attire and a high level of professionalism required at all times
• Access to a high‑speed internet connection
• Positive attitude and the desire to learn through training (full five‑day training program begins upon hire)
• Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.
• This is a part‑time role with varied hours. Some weeks may be busier than others based on demand.
• Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites. Competitive mileage reimbursement is provided for a portion of mileage driven to sites.
• Datavant will provide paid training and support necessary for you to succeed in this role.

Working conditions

Over 90% of the time is spent indoors, with protection from weather conditions.

Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.

Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle (or where appropriate, traditional public transportation such as bus, train, subway) for business purposes.

Physical requirements

Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.

Other important information

This job is not eligible for employment sponsorship.

Equal Employment Opportunity

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.