Customer Care Lead - Saint Paul - Equiniti

    Equiniti
    Equiniti Saint Paul

    3 days ago

    $65,000 - $115,000 (USD) per year *
    Description

    Customer Care Lead

    At Equiniti, a global leader in shareholder technology and services, we value our customers above all else. Our vision is to be the leading global share registrar by offering complementary services that meet our clients' evolving needs.

    We are seeking a highly motivated Customer Care Lead to join our team. This vital role involves providing exceptional customer service by responding to complex issues from internal and external customers.

    Main Responsibilities:

      Take incoming calls from representatives who need assistance
    • Research and resolve issues in accordance with established processes
    • Serve as an escalation point for resolving critical customer issues
    * This salary range is an estimation made by beBee
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