- Installation, configuration, diagnosing, preventative maintenance, and support all network services related to; OSP network, DWDM network, SONET network, Carrier Ethernet network, Access Tandem Switch, SS7 network, and IP network.
- Provision, provide technician support, installation, and testing of network services and equipment.
- Perform turn up and testing of new services with customers, and maintenance of existing services.
- Provide direct customer support as needed.
- Participate in a rotational On-Call schedule and be available for trouble call-out on 24-hour basis. Coordinate availability with other technicians and the Network Operations Center (NOC).
- Provide Tier 3 technical support and troubleshooting assistance for the Network Operations Center as needed and initiate appropriate trouble tickets.
- Maintain manual and electronic documents, files, and records for the purpose of providing an up-to-date reference and audit trail.
- Perform accurate locating and marking of underground facilities including, but not limited to, fiber optic lines.
- Perform site surveys as required and provide site survey documentation.
- Oversee, track, and report the installation and quality of work being performed by OSP contractors.
- Updates job knowledge by participating in educational opportunities; reading technical publications.
- Responsible for cleanliness and general appearance of all switch and transmission buildings.
- Additional Job Duties and Responsibilities:
- Perform other duties and responsibilities as required to fulfill job function or as assigned.
- Knowledge of:
- Company policies, procedures, products, and services.
- General office practices and procedures.
- Time management and organizational skills.
- Telecommunications network operations (DWDM, SONET, Ethernet, IP, SS7, and Access Tandem), Outside Plant and Central Office installation standards.
- RUS and Bellcore Telecommunication standards
- Industry trends and technologies.
- Construction safety
- OSP construction communication, permits, staking sheets, GIS maps, and contracts.
- Utility locator best practices.
- Skill to:
- Write original material, edit, proofread, and finalize written material.
- Operate various types of office equipment such as a computer, copy machine, fax machine and multi-line telephone.
- Operate various types of computer software (MS Office, Visio, CAD)
- Operate network test equipment (OTDR, SONET, Ethernet, power meter test set)
- Operate locate equipment and technology to accurately locate underground utilities.
- Ability to:
- Work independently and within a team.
- Work on-call, evenings, and weekends as needed.
- Promote products and services effectively.
- Think analytically and be a problem solver.
- Obtain and maintain a valid Montana driver's license, have a good driving record and be insurable under the company insurance policy.
- Communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
- Be organized, work completely and accurately under time constraints and deadlines.
- Read, analyze, and interpret technical documentation, drawings, and maps.
- Provide excellent customer service.
- Work in a safe and effective manner.
- Maintain confidentiality of company information and records when required.
- Create a team environment and sustain employee morale.
- High School diploma or equivalent; 2 to 4 years of telecommunications experience, ideally with DWDM, Ethernet, IP networks and technology, Access Tandem Switches, and Central Office installations; experience in construction of outside plant facilities; or
- Equivalent combination of education and experience.
-
Network/Field Technician
2 weeks ago
Vision Net Inc Helena, United StatesJob Description · Job Description JOB DESCRIPTION · Job Title: Network Technician · Department: Wholesale Carrier Services · Reports To: Wholesale Carrier Services Manager · FLSA Status: Non-Exempt · Position Location: Helena, MT · Date updated: January, 2024 · Job Summary: This ...
-
Field Technician
2 weeks ago
Montana Internet Helena, United StatesJob Description · Job DescriptionSalary: $18-$24 · Montana Internet Field Technician · Our Field Technicians are the heart & soul of Montana Internet, and we're looking for motivated individuals to join our team. If you are customer-oriented, enjoy working outdoors, have some co ...
-
Network Technician
2 weeks ago
Vision Net Helena, United StatesPosition Title: Network Technician · Department: Network Operations · Reports To: Network Supervisor · FLSA Status: Hourly,Non-exempt · Date Updated: November 2023 · Job Summary: This position is responsible for supporting the Network Supervisor in maintaining Vision Net's local ...
-
Network Technician
2 weeks ago
Vision Net Helena, United StatesPosition Title: Network Technician · Is this your next job Read the full description below to find out, and do not hesitate to make an application. · Department: · Network Operations · Reports To: · Network Supervisor · FLSA Status: · Hourly,Non-exempt · Date Updated: · ...
-
Field Technician
2 weeks ago
Spectrum Helena, United StatesPosition Type: Full Time Location: Helena, Montana Date Posted: Date posted 05/15/2024 Areas of interest: Field Operations, Technician Requisition Number: Business unit: Field Operations TCB 165 Field Technician. Are you a team player with Field Technician, Field Tech, Technician ...
-
Field Technician
2 weeks ago
Spectrum Helena, United StatesField TechnicianAre you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technicianposition here at Spectrum.At Spectrum, we keep more than 32 million cus ...
-
Network Technician-NOC
2 weeks ago
Vision Net Helena, MT, United StatesPosition Title: Network Technician · Department: Network Operations · Reports To: Network Supervisor · FLSA Status: Hourly, Non-exempt · This position is responsible for supporting the Network Supervisor in maintaining Vision Net's local area network (LAN), wide area network (WA ...
-
Field Service Technician
1 week ago
TruCheck Utility Metering Solutions East Helena, United StatesJob Description · Job DescriptionWhat You Will Earn · Wages: $23.34 per hour. · Benefits: Paid on-the-job training, Company Vehicle, Medical/Dental/Vision Plan, Life Insurance, Company provided uniforms, tools, paid holidays, and PTO (Personal Time Off). · What You Will Do · Indi ...
-
Field Service Technician
3 days ago
TruCheck Utility Metering Solutions East Helena, United StatesWhat You Will Earn · Wages: $23.34 per hour. · Benefits: Paid on-the-job training, Company Vehicle, Medical/Dental/Vision Plan, Life Insurance, Company provided uniforms, tools, paid holidays, and PTO (Personal Time Off). · What You Will Do · Individuals will be responsible f ...
-
Field Service Technician
6 hours ago
TruCheck Utility Metering Solutions Clancy, United StatesJob Description · Job DescriptionWhat You Will Earn · Wages: $24.34 per hour. · Benefits: Paid on-the-job training, Company Vehicle, Medical/Dental/Vision Plan, Life Insurance, Company provided uniforms, tools, paid holidays, and PTO (Personal Time Off). · What You Will Do · Indi ...
-
Senior SUE Field Technician
2 weeks ago
Utility Mapping Services Clancy, United StatesJob Description · Job Description**This position is located in Clancy, MT. Relocation or commute required** · About us: · Utility Mapping Services (UMS), P.C. is a small veteran owned business formed in 2002 specifically to address Subsurface Utility Engineering (S.U.E.) as a rig ...
-
Fiber optic installer
1 week ago
BlueNova Industries Helena, United StatesAs a strong support for our existing team, SPIE Versorgungstechnik GmbH, a specialist in energy infrastructure in the CityNetworks & Grids division, is looking for you as a Fiber Optic Technician / Fiber Optic Installer m/f/d. · We offer:An interesting and diverse range of tasks ...
-
Aurora Ventures Helena, United StatesAre conventional cars too boring for you? Do you want to work on special vehicles that are as unique as you are? Then come join us and strengthen our team in the material handling industry in 09120 Chemnitz. We offer maintenance and repairs, battery services, and in partnership w ...
-
Work preparation
1 week ago
Horizon Technologies Helena-West Helena, United StatesWE ARE CURRENTLY LOOKING FOR AN EMPLOYEE FOR WORK PREPARATION (M/F/D) IN HELENA-WEST HELENA. YOUR TASKS: * Technical processing of customer inquiries or participation in the realization of orders, such as: analysis of technical environmental conditions and required functionalitie ...
-
AV Staffing Solutions Helena, United StatesOur parent company, an Information Technology Implementation company, with specialized expertise and experience supporting Enterprise, Data, Wireless, Telecommunications, Government and Cloud Network Service Providers, has an immediate opening for a Field Technician to do Telecom ...
-
Senior Physician
1 week ago
Velocity Solutions Helena West Side, United StatesAs a renowned consulting firm, we specialize in the placement of specialized and executive personnel exclusively in the medical field. Our consultants and recruiters have extensive experience and a vast network of decision-makers in the medical sector. Our clients include well-kn ...
-
Regional Service Technician I
2 weeks ago
Pomeroy Helena, United StatesJob Description · Pomeroy is seeking a Part Time Services Technician to work on call hours as needed. Must be available weekends and holidays as needed. · Core Function: · This role will manage an assigned service zone and assist in other service zones when needed to ensure serv ...
-
Drill Operator Technician
3 days ago
State of Montana Helena, United StatesDrill Operator Technician The Montana Department of Transportation (MDT) is recruiting for a . This position serves as a drill operator and conducts a variety of on-site drilling and sampling operations. Duties include operating specialized drilling equipment, gathering and pre ...
-
Civil Engineering Technician
3 weeks ago
State of Montana Helena, United StatesCivil Engineering Technician The Montana Department of Transportation is recruiting This position serves as a Field Project Technician on the Glendive Crew and is responsible for coordinating and conducting various inspection, sampling, and testing procedures to verify that c ...
-
Operating Room Technician
3 weeks ago
flexup DIRECT Helena, United States TravelWe are looking for a Travel OR Tech Allied for a great Travel allied job in Helena, MT. · This OR Tech Travel allied job pays for 40 hours a week for 13 weeks. · Below are the details of this Travel Allied Job including the Travel assignment salary: · Specialty: OR Tech AlliedTra ...
Network/Field Technician - Helena, United States - Vision Net
4 weeks ago
Description
JOB DESCRIPTION
Job Title: Network Technician
Department: Wholesale Carrier Services
Reports To: Wholesale Carrier Services Manager
FLSA Status: Non-Exempt
Position Location: Helena, MT
Date updated: January, 2024
Job Summary: This position is responsible for the operation and maintenance of Vision Net's related fiber-optic network, transmission/data systems, and outside plant (OSP) facilities. Duties include installation, maintenance, testing, and support services that encompasses the DWDM, Carrier Ethernet, and SONET networks, as well as Outside Plant (OSP) fiber optic infrastructure.
Essential Job Duties and Responsibilities:
Knowledge, Skills and Abilities:
Education and Experience:
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills and abilities would be:
Physical and Other Requirements:
This position may require 8 to 10 hours days, 25% to 60% travel, be On-Call, night work, flexible hours, and some weekends.