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Area Manager - Doral, United States - Westlake Services, LLC
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Description
Westlake Flooring | Home OfficeMiami, FL, USA
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The primary responsibilities include building and maintaining relationships with customers, increasing the customers use of the line of credit, identifying and mitigating account risk and collections pre and post default
The initial primary responsibilities is growing the portfolio by collection new dealer applications, including timely follow up on new leads and referrals
Achieve goals and performance targets as set by the company by daily production and activities with calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation
Educate customers on desired account and audit performance, self-service options, and best practices and coach them to ensure compliance with company policies and expectations
Collect and analyze customer financial information and various internal reports, scorecards, and dashboards to assess add monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk
Support the Risk department with post and pre-default risk mitigation
Serve as a fiduciary for the company including identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company
Document notes and all activities and client interactions through various company CRSs as required by the company
Create synergies throughout all Hankey Group companies
Perform all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
Knowledge of the automotive industry (various sectors)
Strong financial acumen with working knowledge of key financial tools and terminology
Strong presentation, verbal, and written communication skills
Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization
Strong time management skills with ability to manage deadlines
Strong negotiation and collection skills
Strong analytical and problem-solving skills
Ability to work independently and in a remote environment
Proficient in Excel, Word, PowerPoint, Outlook, and Teams
BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
2+ years related experience in finance, sales, account management and/ or collections required
Travel:
Greater than 25% with some overnight travel required
Ability to travel, fly, drive
Ability to sit and stand for extended periods of time
Valid driver's license required for this position
BENEFITS
Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas,TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet
*ACKNOWLEDGMENTS*We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment.
No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law.
Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.#J-18808-Ljbffr