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Williams Bay

    Host / Hostess for Pier 290 - Summer 2024 Season - Williams Bay, United States - Gage Marine Corp

    Gage Marine Corp
    Gage Marine Corp Williams Bay, United States

    2 weeks ago

    Default job background
    Description

    We are looking for a Host's and Hostess to join our team and be the first point of contact for our guests.

    Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

    Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

    Responsibilities

    • Welcome guests to the restaurant
    • Provide accurate wait times and monitor waiting lists
    • Manage reservations
    • Escort customers to assigned dining or bar areas
    • Provide menus and announce Waiter/Waitress's name
    • Greet customers upon their departure
    • Coordinate with wait staff about available seating options
    • Maintain a clean reception area
    • Cater to guests who require extra attention (e.g. children, elderly)
    • Answer incoming calls and address customers' queries
    • Assist wait staff as needed

    Requirements

    • Experience in managing reservations
    • Demonstrable customer-service skills
    • Excellent communication skills (via phone and in-person)
    • Strong organizational skills with the ability to monitor the entire dining and bar area
    • Availability to work in shifts as needed
    • Good physical condition to walk and stand during an entire shift
    • Experience is recommended but not required
    • Must be 16 years or older

    Part time and seasonal positions are available.

    Flexible with students, teachers, and seasonal opportunities.

    Job Type: Part-time, seasonal

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