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    Lobby Concierge - Orlando, United States - Loews Hotels

    Loews Hotels
    Loews Hotels Orlando, United States

    3 weeks ago

    Default job background
    OTHER
    Description
    At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.


    Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

    Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?


    • We offer excellent benefits and perks including one free meal per shift and free theme park access.
    • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
    • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
    • We invest in training and development opportunities for all team members.
    • We promote social responsibility by being a good neighbor in the community.
    • We care for you, just as we care for others.

    Preferred Qualifications:

    • Basic English language communications required.
    • Excellent customer service skills.
    • Requires full availability including days, nights, weekends, and holidays.

    Responsibilities:

    • Thorough knowledge of the local area including restaurants, attractions, and shops.
    • Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements.
    • Personalizes all services and anticipates guest requests whenever possible.
    • Demonstrates a professional attitude in all interactions with guests, hotel staff, and vendors-both in face to face discussions and over the telephone.
    • Other duties as assigned.
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