Commercial Sales Administrator - Orlando, Florida, United States

Who We Are · Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, s ...

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

• Under general supervision, manages accounts relationships.
• Creates and manages daily customer quotations.
• Negotiates plan and spec jobs with respective house accounts.
• Responsible for some of the order entry, order maintenance, and management of the order delivery process.
• Manages weekly bid schedule.
• Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
• Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.
• Assists in credit and collection activities.
• Manages the order credit approval process to avoid delays and past due orders.
• Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.
• Coordinates and manages quotes and orders in accordance with guidelines for residential districts.

What We Are Looking For

• Requires a high school diploma or an equivalent combination of education and experience.
• A bachelor's degree or equivalent is preferred.
• Requires at least 1 year of related experience.
  Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services.
• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service.
• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Requires intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

What We Offer

Compensation: This is a salaried, exempt role, and employees in this role are not eligible for overtime pay. Factors that may affect starting salary include geography and market, as well as the skills, education, experience, and other qualifications of the successful candidate. The total target compensation range for this role is $61,600 to $80,850 (90% base salary plus 10% commission, assuming attainment at plan), and the role also qualifies for additional business objectives incentives. 

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture, shaping how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring everyone has the opportunity to succeed and contribute to our continued growth. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us #LI-JC1

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.