Assistant Branch Manager - Fishkill, United States - NBT Bank
Description
Pay Range:
$ $28.90As a strong support to the Branch Manager, the assistant manager supervises daily activities to ensure quality customer service standards are being met. Maintains an appropriate focus on sales activities & related results. Monitors, identifies and controls compliance risks and operational exposure. Assists with the selection of training needs, coaching and training of branch staff. Exhibits leadership in promoting the banks positive image in the communities in which they are located. Assists with the management of the branch budget. Provides superior quality customer service and a positive banking experience for customers.
Education and Experience:
4 year college degree or equivalent retail, retail banking, or financial services experience3 years retail banking experience preferredBusiness development & outside business sales experience preferredSkills and Abilities:Excellent listening & communication skills are necessary.
Ability to function in a fast paced, ever-changing environment.
Leadership skills.
Problem solving/decision making skills.
PC Skills.
Unique Job Characteristics and Requirements:
NMLS Certification required or ability to obtain upon hire
Tasks Performed:
50% Builds customer relationships by providing services to customers, including but not limited to: opening accounts, taking loan applications and referring customer inquiries to appropriate service partner when necessary.25% Assists the branch manager in the selection & development of a competent staff by participating in training and coaching in the areas of sales and service.
Assists with annual reviews, helps establish individual sales goals and proposes salary recommendations to the manager for approval.10% Provides supervisory oversight of programs to proactively identify, monitor and control compliance risk and operational exposure.5% Assists with the management of the branch budget.5% Participates in the community emphasizing CRA responsiveness.5% Other duties as required.
Physical Requirements:
Communicate effectively with internal and/or external customersStationary 50% of timeMove about within or between locationsBend, Twist, Crouch, SquatMove Objects to Maximum 20 lbsApplicants must be authorized to work for any employer in the U.S.