Assistant Food - Stowe - Spruce Peak

    Spruce Peak
    Spruce Peak Stowe

    3 days ago

    Description

    BASIC FUNCTION:


    The Assistant Retail and Concessions Manager will oversee the daily operation of the Pantry, Beanery, Pico Taco, Toy & Candy Retail & Zamboni's as well as other potential activations at the Lodge at Spruce Peak. They help train and motivate staff to provide exceptional service, maximize profitability and drive a positive culture rooted in the Core Values of Spruce Peak.

    ESSENTIAL FUNCTIONS:

    · Responsible for the Daily Operation of the Pantry, Beanery, Toy & Candy, Pico Taco, Zambonis and other activations as applicable.

    · Train line level Colleagues to ensure seamless & luxurious guest service.

    · Manages schedule and payroll for employees.

    · Communicate information to the service team giving them the knowledge to be individually empowered.

    · Ensure a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations through floor presence, and ensuring operational readiness of all service periods

    · Supervise the performance, attendance, attitude, appearance and conduct of service team.

    · Monitoring and respond to customer experience opportunities in real time.

    · Coaching in the moment to Service Colleagues for both celebration and opportunities.

    · Maintains house bank and handles all cash according to Resort and departmental policies and procedures

    · Maintains an up to date working knowledge of all resort amenities as well as any special events

    · Takes restaurant reservations when needed for internal and external guests

    · Is knowledgeable of all emergency procedures and Spruce Peak policies.

    · Other duties as necessary

    Rate: $ $28.50 per hour

    · High School Diploma and one year of supervisory experience or the equivalent combination of education and experience.

    · Excellent leadership and communication skills

    · Basic computer skills including MS Office and Micros

    · Flexible schedule to include early mornings, evenings, weekends and holidays

    · Must be 18 years of age or older

    · Must have or obtain a valid DLC certificate

    · Ability to stand/walk up to 10 hours per day

    · Ability to lift, push, and pull a minimum of 30 lbs.


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