VP of Technology Risk Management - San Jose, CA, United States - PayPal

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    Description

    Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

    This product scope spans geographies and customer segments, enabling the most business-critical use cases across PayPal's network of 35 million merchants.

    As VP of Product – Identity, you will be accountable to deliver identity solutions that enable commerce, from product design and strategic planning to roadmap execution, performance management, and commercial outcomes.

    This is a mission critical role with outsized brand and commercial impact, and a cross-functional support structure to drive one of PayPal's most strategic priorities.


    Strategic Partnership:

    Success in this role requires active participation in industry organizations looking to advance identity and security technologies for the benefit of global commerce, building strategic partnerships, and applying emerging best practices to ensure PayPal is delivering world-class user experiences across its portfolio of products.


    Building Scalable Products:

    A key success factor of the role is a robust strategy, developed in partnership with other key product leaders, on how we scale secure identity solutions across geographies, devices, and operating systems with the goal of delivering simple, consistent, and secure experiences for consumers and merchants.

    Accountability for the Commercial outcomes for the

    Product Line:

    This leader will be accountable for financial commitments & key KPIs along with product delivery versus commitments made, including ensuring the appropriate compliance and risk management controls are in place.

    Lead successful execution of products and features that innovate, scale, and meet fintech regulatory requirements.

    Engage closely with engineering and architecture to determine the best technical implementation/design while balancing time-to-market needs for critical customer pain points.

    Collaborate and influence product outcomes in a matrix organization with multiple stakeholders – Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance and Banking Partners.

    Data-driven decision-making: Use A/B Testing, analytics, customer discovery, market research, and competitive analysis to drive decision-making.
    Direct prior experience in eCommerce, FinTech, and banking ecosystem a major plus 8+ years managing product and technology teams across multiple products and industries, experience applying artificial intelligence and/or machine learning strongly preferred
    Proven track record for building, launching, and maintaining high-scale, successful products
    Ruthlessly prioritize initiatives and leverage creative solutions including 3rd parties
    Collaborate with cross-functional teams across Engineering, Sales, Support, Finance, Go-to- Market, Risk & Compliance, to deliver best-in-class products and experiences
    Manage complex deliverables and maintain high-quality standards while meeting project timelines
    Prior experience as an Agile Product Owner (Scrum/XP), with a deep understanding of the critical skillsets leveraged, including:
    Partnership with architecture and engineering teams to ensure complete product definition, including both functional and non-functional requirements
    Acceptance criteria and KPI implementation to drive product level Definition of Done
    Cross-team prioritization and dependency management in a scaled Agile environment
    Leadership and Personal Qualities
    Independent and quality decision making and an attitude of intrapreneurship - A balance of do, do and inform, ask in decision making and actions

    Emotional Intelligence
    Ability to perceive, use, understand and manage emotions in every interaction
    Excellence in clarity, content, verbal/written/body language, in person/over the phone

    Achieves great levels of stakeholder satisfaction through partnership and value delivery
    Structured, inclusive, and timely decision-making skills
    A track record of structured execution and value creation
    Can plan, structure, introduce and execute change while bringing people along
    Pushes the edge, thinking out of the box, being innovative and creative
    Is bold, takes calculated and smart risks where appropriate

    The total compensation for this position may include annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

    The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

    At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life.

    We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

    We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our culture and community visit
    PayPal has remained at the forefront of the digital payment revolution for more than 20 years.

    By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

    In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

    If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance.

    Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite.

    Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.