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Saint Augustine

    Host - Saint Augustine, United States - River & Fort

    River & Fort
    River & Fort Saint Augustine, United States

    2 weeks ago

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    Description
    We are looking for a customer-focused Host to join our team Our Host presents a positive first impression of River & Fort's friendliness, excellent service and high standards. The Host also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table, helping ensure they enjoy an exceptional dining experience and bid Guests farewell as they leave.

    Being a natural people person who can quickly build rapport with guests and create a welcoming atmosphere is who we are looking for. Must be detail-oriented and able to manage multiple priorities, rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and your guests.

    Responsibilities:
    • Greet guests and seat them at tables or in waiting areas
    • Provide guests with menus
    • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
    • Inform guests of and who will be serving them to ensure a smooth handoff to the service staff
    • Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
    • Answer the phone.
    • Keep the host stand neat, tidy, and presentable for guests.
    Qualifications:
    • Previous restaurant hosting or serving experience preferred
    • Friendly and customer-focused personality
    • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
    • Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
    • Ability to effectively communicate on the telephone
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