Customer Service Representative - Plano - beBeeCustomerService

    beBeeCustomerService
    beBeeCustomerService Plano

    2 weeks ago

    Job title: Overnight Member Services Rep Front Desk

    Description

    Job Summary:

    • You will be responsible for delivering exceptional customer service, maintaining a clean and welcoming environment, and staying proficient in mobile app use.
    • You will conduct regular audits, balance cash drawers, and update member information into tablets and point of sale systems.
    • You will ensure members adhere to company policies and guidelines, address any infractions, and provide a safe and secure environment.
    • You will also communicate with members, create a high level of service, stock retail and janitorial items, audit club inventory, and participate in team meetings.
    • You will stay up to date on required certifications and training courses, assist with membership promotions, and ensure the club complies with state and federal laws.
    • You will operate and assist with equipment use, amenities, and represent the company at community events.

    Responsibilities:

    • Maintain a clean and welcoming environment
    • Stay proficient in mobile app use
    • Conduct regular audits
    • Balance cash drawers daily
    • Update member information into tablets and point of sale systems
    • Ensure members adhere to company policies and guidelines
    • Provide a safe and secure environment
    • Communicate with members
    • Stock retail and janitorial items
    • Audit club inventory
    • Participate in team meetings
    • Stay up to date on required certifications and training courses
    • Assist with membership promotions
    • Operate and assist with equipment use
    • Represent the company at community events

    About Us:

    • We are committed to providing an exceptional member experience
    • We strive to maintain a clean and welcoming environment
    • We prioritize member safety and security
    • We value teamwork and collaboration
    • We invest in ongoing training and development
    • We foster a positive and inclusive work culture

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