No more applications are being accepted for this job
- 2-3 years of experience in IT, Windows-based desktop, and/or POS (Point of Sale) support
- Troubleshoot network connectivity-related issues.
- Respond to queries by phone, email, or ticketing system
- Work to resolve tickets within established SLAs
- Experience with Local Area Networks and Wide Area Networks
- Follow up with customers to verify issues have been resolved
- strong customer service, written, and verbal communication skills
- Been recognized as a 2023 TOP WORK PLACE by the Houston Chronicle
- IAOP Award; Ranked in the top 100 internationally
- Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
- Member of HMSDC, NMSDC and NY&NJMSDC
IT Helpdesk Technician - Dallas, United States - Arthur Lawrence
Description
Arthur Lawrence is looking to hire an IT Helpdesk Technician based in Dallas, TX. Please find the job description below and send us your updated resume, if interested:
Core Requirements:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.
Recent Associations & Acknowledgments:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.