General Manager-Charlotte
2 days ago
Job description
Job DetailsJob Location:
Keany Charlotte - Charlotte , NC 28273
Position Type:
Full Time
Salary Range:
$95, $125,000.00 SalaryGeneral Manager – Foodservice Distribution Charlotte, North Carolina | On-Site Leadership Role -Lead a High-Impact Distribution Operation
Job Summary:
We are seeking a hands-on, results-driven General Manager to lead daily operations at our Charlotte foodservice distribution facility.
This role is ideal for an experienced operations leader who thrives in fast-paced, perishable distribution environments and is energized by building high-performing teams, strengthening service reliability, and driving measurable operational improvement.
You will serve as the senior on-site leader, owning facility performance across warehouse production, production, transportation, food safety, and customer service, while acting as the critical link between frontline operations and executive leadership.
This is a visible, high-influence role with the opportunity to make a lasting impact on service quality, team culture, and operational efficiency.
Direct leadership of a core distribution facility serving institutional foodservice customers
Opportunity to stabilize, optimize, and scale operations
Strong executive visibility and influence on strategy, investment, and growth
Ability to shape culture, accountability, and leadership capability across the operation
What You'll Own
Operational Leadership
Lead all daily functions including receiving, warehousing, inventory, order fulfillment, production, and dispatch
Drive performance against key metrics such as order accuracy, on-time delivery, productivity, waste, and safety
Remove operational roadblocks and ensure consistent execution of standard processes
Maintain a visible floor presence, coaching teams in real time
Team & Culture Development
Directly lead and develop supervisors and department managers
Build a culture of accountability, engagement, and safety
Ensure proper staffing, scheduling, and workforce performance
Coach leaders to improve execution, communication, and ownership
Customer Service & Cross-Functional Alignment
Serve as the operational partner to sales and customer-facing teams
Protect service commitments and lead resolution of service failures
Translate customer needs into clear operational execution
Strengthen collaboration across operations, sales, logistics, and procurement
Transportation & Delivery Performance
Oversee dispatch, routing, and driver productivity
Ensure on time, accurate deliveries and regulatory compliance
Improve route efficiency and cost control while maintaining service standards
Food Safety, Quality & Compliance
Maintain strict adherence to HACCP, sanitation, and regulatory standards
Protect product integrity, temperature control, and traceability
Lead corrective actions for quality or safety risks
Executive Partnership
Provide clear reporting on performance, risks, and improvement opportunities
Translate strategic priorities into facility-level execution
Contribute to planning, investment decisions, and operational strategy
What Success Looks Like in the First 12 Months
Strengthened service reliability and on-time delivery performance
Improved labor productivity, accuracy, and cost control
Reinforced food safety and operational discipline
Developed a strong, accountable supervisory leadership team
Positioned the facility for sustainable growth and scalability
Qualifications
7+ years of senior operational leadership in foodservice distribution, wholesale distribution, or food manufacturing
3+ years leading supervisors or department managers
Proven success managing warehouse, production, and transportation in a fast-paced environment
Strong background in process discipline, KPIs, and continuous improvement
Experience with food safety and regulatory compliance
Leadership Strengths
Hands-on operator who leads from the floor
Clear communicator able to align frontline teams through executives
Decisive problem solver in time-sensitive operational environments
Builder of accountability, culture, and leadership capability
Customer-focused with strong sense of urgency and ownership
Preferred
Experience with fresh-cut or perishable products
Multi-facility or growth/turnaround environment exposure
Familiarity with WMS, TMS, and routing technologies
Bachelor's degree in business administration, Supply chain management or a related field
Work Environment
Full-time, on-site leadership presence in Charlotte
Regular time in warehouse, production, and cold-storage areas
Early morning, weekend, or peak-season operational coverage as needed
The Opportunity
This is more than a facility leadership role—it is a chance to shape performance, culture, and growth within a critical foodservice operation.
If you are a disciplined operator, team builder, and service-driven leader ready to make a measurable impact, we want to hear from you.
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