Remote Operations Center - Plano - Hanwha Convergence USA

    Hanwha Convergence USA
    Hanwha Convergence USA Plano

    18 hours ago

    Technology / Internet
    Description

    As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company.

    Position Summary: The ROC Operator is responsible for the real-time monitoring and operation of Hanwha Convergence's renewable energy assets across the U.S., including solar and battery energy storage systems (BESS). This role ensures asset reliability, manages outages, and supports NERC compliance through SCADA operations and coordination with internal and external stakeholders. **We will not be accepting Agency applications for this position**

    Essential Duties and Responsibilities:

    • Operate and monitor SCADA systems to ensure optimal performance of solar and BESS sites
    • Manage and coordinate real-time outages using OMS and Versify
    • Respond to alarms, diagnose issues, and coordinate corrective actions
    • Interface with field technicians, engineers, and maintenance teams to ensure efficient issue resolution
    • Analyze performance data and generate reports to support operational improvements
    • Maintain accurate documentation of incidents, outages, and maintenance activities
    • Support load and generation forecasting and emergency response planning
    • Ensure compliance with safety standards, regulations, and internal policies
    • Collaborate with cross-functional teams (Field, asset management, compliance)

    Skills and Abilities:

    SCADA System Operations

    • Real-time monitoring and control of solar and BESS assets to ensure optimal performance.

    Incident & Outage Management

    • Rapid response to alarms, coordination of planned/unplanned outages, and minimizing system downtime.

    Data Analysis & Reporting

    • Analyzing performance data to detect issues and support continuous improvement through accurate documentation.

    Cross-Functional Communication

    • Effective coordination with field technicians, engineers, and internal departments to ensure timely resolution and operational alignment.

    NERC Compliance Awareness

    • Basic understanding of regulatory standards to ensure operational reliability and industry compliance.

    Education and Experience:

    • 2–3 years of experience operating and maintaining SCADA systems, preferably in renewable energy
    • Experience with Outage Management Systems (OMS) and Versify
    • Basic knowledge of NERC standards and compliance
    • Strong communication skills (written and verbal)
    • Proficiency in Microsoft Office, particularly Excel
    • High attention to detail and analytical mindset

    Benefits

    • Paid Time Off, Sick Leave, and Company Holidays
    • Medical, Dental, Vision Insurance
    • FSA/HSA options
    • Short- and Long-Term Disability
    • 401(k) with company match

    Physical Requirements / Work Environment:

    • Location: Georgetown, TX (On-site)
    • Schedule: 12-hour modified DuPont rotation (5-week cycle); includes holidays, weekends, and relief shifts

    Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations .

    Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.

    You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

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