Customer Associates FULL-TIME - New York - Radiance Marketing

    Radiance Marketing
    Radiance Marketing New York

    2 weeks ago

    Full time
    Description

    About This Job

    • We're passionate about delivering outstanding service and creating memorable experiences for our customers.


    Responsibilities:



    • Respond to customer inquiries promptly and professionally via phone, email, and live chat.

    • Resolve product or service issues by clarifying customer complaints and determining the best solution.

    • Process orders, forms, applications, and requests.

    • Maintain accurate records of customer interactions and transactions.

    • Collaborate with internal teams to improve customer experience.​​

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