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Baptist Hospital of Miami Miami, United States Full timeBaptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, ...
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Baptist Health South Florida Coral Gables, United States Full time· Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, ...
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Baptist Hospital of Miami Miami, United States Full timeBaptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, an ...
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Baptist Health South Florida Doral, United StatesThe Experience Advisor serves as a role model and informal leader that takes a collaborative approach to improving processes and patient-centered performance at the unit/department and/or entity level. Experience Advisors drive change and meaningful action through targeted field ...
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Baptist Health South Florida Miami, United StatesResponsible for the overall management and leadership of a multidisciplinary rehabilitation program, including but not limited to program development, staff development and education, quality and the resolution of issues. In addition, responsible for monitoring and maintaining bu ...
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Baptist Health South Florida Miami, United StatesThe Medical Staff Coordinator supports the medical staff committees and the credentialing and re-credentialing processes for members of the Medical Staff and Allied Health Professionals. Initial applications and reappointment applications are processed in accordance with establis ...
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Baptist Health South Florida Coral Gables, United StatesFunctions as a senior expert consultant for Case Management to ensure high quality patient care, appropriate ALOS, efficient resource utilization, application of regulatory and national guidelines to ensure medical necessity is appropriate for expected reimbursement. Evaluates de ...
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Baptist Health South Florida Miami, United StatesResponsible for scheduling and coordinating all aspects of patient surgeries. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and wo ...
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Baptist Health South Florida Coral Gables, United StatesFunctions as a senior expert consultant for Case Management to ensure high quality patient care, appropriate ALOS, efficient resource utilization, application of regulatory and national guidelines to ensure medical necessity is appropriate for expected reimbursement. Evaluates de ...
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Baptist Outpatient Services Coral Gables, United States Full timeBaptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Be ...
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Baptist Health Coral Gables, United States Full timeBaptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Be ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Be ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Be ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, ...
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Baptist Health South Florida Miami, United States Full time· Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Be ...
Patient Experience Advocate, Patient Experience, FT, 08:30A-5P - South Miami, United States - Baptist Health South Florida
Description
Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties.
A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.
Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.Description:
Responsible for building trusting relationships with patient/families. Manages patient/family compliments, complaints & concerns. Is a facilitator between patient/family, administration, staff, and physicians. Responsible for the collaboration with stakeholders across the organization to work towards an appropriate resolution. Servers as a link for process improvement through investigation findings. Provides professional and empathetic advocacy for patients/families. Accountable for accurate/detailed documentation. Investigates, provides feedback to appropriate leadership and ensures complex issues are resolved within established time frames. Responsible for communicating with all parties involved keeping patients/families informed. Projects a positive and helpful demeanor while advocating on behalf of the patient. Responsible for maintaining patient/family confidentiality. Presents and communicates with all levels of the organization. Navigate seamlessly between departments and divisions. Requires a self-directed individual with the ability to exercise independent critical/strategic judgment & thinking, and master problem-solving skills.
An exceptional communicator who maintains a professional, calm, and empathetic demeanor while constructively addressing concerns from internal or external customers.
Estimated pay range for this position is $ $21.65 / hour depending on experienceQualifications:
Degrees:
High School,Cert,GED,Trn,Exper
Additional Qualifications:
Must be self-directed with strong conflict-management and problem-solving skills. Requires a critical thinker who is able to work with minimal supervision. Professional demeanor, service, goal and detail-oriented, organized and compassionate. Excellent interpersonal and communication skills. Fully proficient in computer applications used in day-to-day functions. Ability to extract data and discover patterns in data sets.
Preferred:
Patient/Guest relations or social work background. Bilingual English/Spanish required.
Minimum Required Experience:
EOE
