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Richmond Heights

    Patient Access Representative II - Richmond Heights, United States - SSM Health

    SSM Health
    SSM Health Richmond Heights, United States

    3 weeks ago

    SSM Health background
    Full time
    Description

    Job Highlights:

    Great Opportunity

    Schedule: Full Time. Monday-Friday, 8:00 to 4:30 PM.

    Starting Pay: $15.33 (Offers are based on years of experience and equity for this role.)

    Sign On Bonus: $1,000

    Location: St. Mary's Hospital - St. Louis, MO

    At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

    Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

    Job Summary:

    Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

    Job Responsibilities and Requirements:

    PRIMARY RESPONSIBILITIES

  • Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
  • Performs clerical and reception duties associated with patient registration.
  • Identifies process improvement opportunities and participates in improvement plans.
  • Works on special projects as needed.
  • May review the work of others.
  • Performs other duties as assigned.

    • EDUCATION

  • High school diploma or equivalent

    • EXPERIENCE

  • One year experience

    • PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

    • REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None
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