- Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assisst customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Greets all guest passing through lobby and offers them assistance.
- Works harmoniously and professionally with co-workers and supervisors.
- Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
- Performs errands for guests and the hotel that may require local travel off of the hotel property.
- Provides a high level of cleanliness in the lobby and luggage storage room.
- Assists guests at the Concierge Desk.
- Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.
- Assist in coverage of Residential Front Office responsibilities and desk coverage.
- A minimum of 1 years of hospitality or related work experience is preferred.
- Education: High school education or equivalent experience.
- Requires reading, writing and oral proficiency in the English language.
- Good organizational skills.
- Ability to multitask.
- Attention to detail.
- Ability to work irregular hours, weekends, and evenings.
- Comprehensive health and vision insurance*
- Discovery nights at Four Seasons Properties around the globe
- Holiday and vacation pay
- Daily meals inspired by award-winning chefs
- Uniforms and uniform care
- Sick pay, disability coverage and life insurance
- Parking and metro transit discounts
- Staff lounge and cafeteria space with city view
- Up to eight weeks of parental leave pay
- Fur baby insurance
- 401(k) retirement plan
- Discounted accommodations at Four Seasons properties worldwide
- *Dental coverage available at a discounted rate.
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Bell Attendant - Minneapolis, United States - Four Seasons Hotels Limited
Description
The Four Seasons Hotel Minneapolis seeks a Bell Attendant to join our talented teamBe a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
The Bell Attendant assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
ESSENTIAL JOB FUNCTIONS:
Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck.
What you can Expect
We offer the following complimentary, market-leading benefits:
Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.
Service Culture
Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.
Learn more about what it is like to work at Four Seasons, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
