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Bi-lingual HR Coordinator - Madison, United States - GSP Companies
Description
Job Description
Job DescriptionDuties and Responsibilities:
• Professionally answers, respond and routes all incoming calls
• Greet Customers, applicants, visitors and vendors in a professional, hospitable manner
• Maintains a professional lobby/visitors area
• Accepts applications for employment and provides proper follow up to schedule interviews, coordinates
start dates and communicates pay and benefits
• Assists department in carrying out various human resources programs and procedures for all company
employees. This includes benefit and employee morale and welfare programs.
• Assist with VOE's and other HR inquiries for employees.
• Runs reports as needed from systems.
• Creates new employee files and maintains existing employee and HR files.
• Routes employee relations issues to the proper manager / HR team member.
• Updates HR systems with employee change requests and processes paperwork.
• Provides administrative assistance with onboarding and benefits enrollment process for new and current
employees.
• Performs customer service functions by answering employee requests and questions.
• Assists with benefits enrollment for new employees.
• Perform a variety of clerical duties to include; type memos, correspondence, reports, and other
documents, make photocopies, and scans or fax documents.
• Performs other related duties as required and assigned.
Education and Experience:
• Two or more year of experience in a Human Resources support role.
Qualifications, Skills Abilities and Competencies:
• Bi-lingual English/Spanish
• Excellent phone etiquette
• Excellent verbal communication skills with above average interpersonal skills
• Able to work independently and take appropriate initiative with minimum supervision
• Should be customer service oriented
• Ability to apply sound decision making and use discretion in sensitive situations.
• Able to multi-task