Online Graduate Admissions Officer, Special Programs - Baton Rouge, United States - Louisiana State University

Description

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Job Posting Title:

Online Graduate Admissions Officer, Special Programs


Position Type:

Professional / Unclassified


Department:

LSUAM Grad - SI - Admissions and Evaluations (Crystal Sherell Harris-Harlaux


Work Location:

William B. Hatcher Hall


Pay Grade:

Professional


Job Description:

The Online Graduate Admissions Officer reports to the Director of Recruitment, Admissions & Onboarding.

This position plays a critical role in the recruitment and application processes for online learners, serving as a point-of-contact for learners in fully online programs.

This includes determining graduate admission requirements, transfer of credits, and residency for students enrolling in graduate programs. Helps support recruiting activities.

Job Responsibilities:

Coordinate and ensure the processing of applications in a timely manner. Track LSU Online applicants through the graduate enrollment funnel (admissions process) through reporting applications. This includes determining admissibility, transferability of credit, and residency for students in graduate programs (degree seeking and non-degree seeking).

Serves as a liaison between prospective students and the academic departments regarding the status of their applications, admissions and enrollment.

Works closely with LSU Online recruitment and retention teams to remove barriers and ensure a seamless onboarding experience. 30%

Works closely with LSU Online recruitment and retention teams to remove barriers and ensure a seamless onboarding experience by assisting in the resolution of applicant challenges regarding the admissions process.

Makes recommendations and keeps the procedures manual updated for the admissions processing area. Makes recommendations on procedures used to implement university rules from admissions through acceptance into the university. May serve as a trainer for the admissions unit and responsible for systems testing of admissions modules. 30%

Utilizes technology systems to facilitate LSU Online Slate technical requests and track the recruitment and admission of prospective online learners, including a CRM, SIS, and other systems.

This includes troubleshooting applicant and new online student admit issues, Slate account mergers, new admit registration holds, deferrals, modality changes, and LSU Online Team Dynamix (TDX) requests.

25%

Implements university policy regarding the conduct code, transcripts, and required admission documentation and ensures adherence to rules regarding university admission.

Performs credential evaluations for international and domestic prospects. Enters student data and admission decisions into the appropriate systems.

Meets with prospective students to explain graduate education, guide them through the admission and enrollment process, including directing them to other appropriate offices or departments on campus.

Produces reports as requested. 10%

Other duties as assigned. 5%

Minimum Qualifications:

Bachelor's degree with 1 year of experience

Specific Experience: 1 year of professional experience in the higher education, admissions, student services or related field. Slate CRM and experience working in Student Information Systems preferred.

Preferred Qualifications:

Bachelor's degree in Communication, Education, Business, or related field with 2 years of professional experience in the higher education, admissions, student services or related field

Specific Experience: 2 years of Slate CRM and admissions experience. Ability to connect quickly and authentically with people form a variety of different professional and cultural backgrounds.

Additional Requirements:

FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.


Additional Job Description:

Special Instructions:

Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire.

For questions or concerns regarding the status of your application or salary ranges, please contact Crystal Harris-Harlaux at


Posting Date:

March 5, 2024


Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.

Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer and SAME Agency:

LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials.

For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ).


HCM Contact Information:

For questions or concerns related to updating your application with attachments (e

g, resumes, RS:
17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at or email For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.