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    Level 4 Lab Support Technician - Hillsboro, OR, United States - eXcell

    eXcell
    eXcell Hillsboro, OR, United States

    3 weeks ago

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    Description
    eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades.

    Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

    We are currently seeking a qualified Level 4 Lab Support Technician to join our client's team at an onsite position in Hillsboro, OR and provide physical Touch / Hardware / Software support to supported labs while taking direction from Client management.

    Resolve JIRA lab support tickets based on priorities defined by Client management
    Deploy OS and configure server / clusters as part of a solution deployment
    Troubleshoot Linux and hardware issues
    Facilitate hardware changes, installation, or removal of hardware (CPU, RAM, Storage, Network interfaces, etc.)
    Root cause and resolve hardware and configurations, serial console knowledge
    Follow network security policies on Main Lab and Secure External Datalink (SED) Networks
    Some Window installations may be needed using IT build manage and process but will be infrequent
    Keep the lab space clean, safe, and organized
    Perform cable and rack management
    Rack and Un-rack servers, PDU's, and network gear
    Move equipment to, from and around lab space
    Create shipment documentation and assist with getting shipments over to shipping
    lab support and complete paperwork / general admin (safety maintenance walkthroughs, lab trainings, etc.)

    We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    We are unable to sponsor H1B visas at this time.

    eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.


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