Cafe Team Member - Reading, United States - Sweet Street Desserts

Description

Job Description

Job Description

Cafe Sweet Street is looking for friendly, reliable, motivated, energetic, customer-oriented candidates who are available to work full time throughout the whole year. Starting pay based on experience. Quarterly and annual perfect attendance bonuses available to all employees.

Flexible schedules available between 6:30 am and 6:00 pm, Monday to Friday. NO NIGHTS OR WEEKENDS

Full-time employees are eligible for medical/dental insurance, short-term disability and life insurance. All employees are eligible to participate in our 401(k) plan.

PURPOSE: To interface professionally with retail Café Sweet Street customers in a manner that creates a positive experience for all clientele and good public relations.

RESPONSIBILITIES:

• Assist customers to the café to assure that all clientele have a positive experience.
• Maintain a professional demeanor and verbiage.
• Take and fulfill customer orders for food and beverage with an emphasis on efficient and professional customer service.
• Prepare and plate food items following preparation recipes or instructions, ingredient prep lists, proper portion control and sanitary food handling practices.
• Provide nutritional information to customers as requested or suitable.
• Assist customers with purchase of Sweet Street retail outlet products, including answering questions and recommending items based on customer needs.
• Learn and operate a Point of Sale (POS) system.
• Operate the cash register to accurately complete customer transactions. Maintain other records as necessary.
• Follow store opening and closing procedures and checklists.
• Bake bagels, cookies, muffins, pizza and other items to assure availability for purchase.
• Setup food and product displays.
• Restock products and ingredients, as needed, including paper supplies, condiments, and boxes.
• Reorder supplies and ingredients according to inventory and ordering procedures.
• Maintain neat and clean store appearance and work area including counters, display cases, freezers, tables, etc. Assure adherence to safe food handling and sanitation practices.
• Such other duties as may be necessary for the operation of the Café.

QUALIFICATIONS

• Prior restaurant and/or customer service experience preferred.
• High degree of professionalism and customer service orientation to interact with public.
• Ability to operate cash register and accurately handle currency; must pass in-house math test.
• Reliability and willingness to work overtime as needed.
• Ability to multi-task, adapt quickly to changes, and function in a fast paced environment.
• Ability to follow instructions and to work efficiently, safely and carefully.
• Must be able to communicate in English (read, write and comprehend) in order to assist customers in person and on the phone.

Company DescriptionIn 1979, in Reading, Pennsylvania, Sandy Solmon started baking cookies in a 2-bay garage. Tirelessly testing recipes and ingredients, she struck the perfect balance: a harmonization of flavor, texture, and the elusive dimension of artfulness that separates good cookies from great ones. As her cookies caught on and the following for her small production grew, Sandy's dessert portfolio expanded and Sweet Street Desserts was born.

Today, Sweet Street is the leading innovator in the dessert industry. We're still owned and operated by Sandy and headquartered in Reading where Sandy is also the head of research and development, leading a team of like-minded, passionate researchers and recipe developers who now bake for restaurants in over 60 countries, on every continent.

In 2014, we established a new manufacturing facility in Greenville, South Carolina, allowing us to expand production capacity and more easily and efficiently reach our growing customer base in markets across North and South America

Though Sweet Street's reach is global, our passion for artful food and dedication to quality and innovation remains the motivation behind every one of our products. The sweetness of dessert is beloved by every culture on this planet of ours. In this spirit, all of us at Sweet Street invite you to a culinary experience destined to be shared with cherished family and friends.

Company Description

In 1979, in Reading, Pennsylvania, Sandy Solmon started baking cookies in a 2-bay garage. Tirelessly testing recipes and ingredients, she struck the perfect balance: a harmonization of flavor, texture, and the elusive dimension of artfulness that separates good cookies from great ones. As her cookies caught on and the following for her small production grew, Sandy's dessert portfolio expanded and Sweet Street Desserts was born.\r
\r
Today, Sweet Street is the leading innovator in the dessert industry. We're still owned and operated by Sandy and headquartered in Reading where Sandy is also the head of research and development, leading a team of like-minded, passionate researchers and recipe developers who now bake for restaurants in over 60 countries, on every continent.\r
\r
In 2014, we established a new manufacturing facility in Greenville, South Carolina, allowing us to expand production capacity and more easily and efficiently reach our growing customer base in markets across North and South America\r
\r
Though Sweet Street's reach is global, our passion for artful food and dedication to quality and innovation remains the motivation behind every one of our products. The sweetness of dessert is beloved by every culture on this planet of ours. In this spirit, all of us at Sweet Street invite you to a culinary experience destined to be shared with cherished family and friends.