Medical Front Desk Receptionist - Orlando, United States - Insight Global

Description

Required Skills and Experience *

High School Diploma or GED required

2 years of experience in a physicians clinic, hospital, or medical care setting as receptionist or data clerk

Advanced knowledge of Microsoft Office products, including Word, and Outlook.

Must be comfortable working in Excel

Must be able to work independently, with some supervision and direction from manager. Possesses medical terminology knowledge base.

Must have excellent organizational skills and customer service skills

Nice to Have Skills and Experience

Job Description *

Insight Global is hiring a Care Team Associate in Orlando, FL who will be responsible for data entry for the nursing teams daily patient submissions in their proprietary care management system/database called TruCare. Will be working in Excel daily, as most of the applications and patient report list will be downloaded and exported via Excel. Will receive a daily report of United Dual Slips patients daily) and be responsible for submitting admissions and case management related reports into the TruCare databse. Receives and responds to incoming Care Coordination inquiries from all communication venues: phone queue, TruCare, portal, claim queue, department e-mail box or Rightfax. Coordinates and assists in monitoring of documentation Care Management queues. CTA processes requests via all communication venues; as well as administrative preparation for clinical staff.

Conducts in-bound and out-bound calls for program requirements including surveys/screenings, census management and distribution of materials to clinical personnel as well as preparation of daily inpatient census.