HBITS-07-14525-Help Desk Manager-Senior - Delmar
1 month ago

Job summary
The candidate for this position will provide Level 1 and Level 2 help desk support to agency staff and perform technical maintenance and support services for agency IT and printing equipment.Responsibilities
- Monitoring and responding to requests from agency staff via telephone, email and NYS ITSM system;
- Maintaining inventory management application;
Job description
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