health support specialist - Port St Lucie, United States - My Florida Corp Defunct

Description

HEALTH SUPPORT SPECIALIST

Date: May 7, 2024

Location:

PORT ST. LUCIE, FL, US, 34983

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ) .

Requisition No: 828913

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST

Pay Plan: Career Service

Position Number:

Salary: 1,260.00 Bi- Weekly

Posting Closing Date: 05/19/2024

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Job posting category (Open Competitive)

Your Specific Responsibilities:

This position is responsible for completing anthropometric measurements, the Hemoglobin screening for WIC applicants as well as income eligibility determination, benefit issuance and 2nd nutrition contacts for WIC clients.

Measures height/stature and weight of WIC clients using Center for Disease Control equipment/methods. Obtains a blood screening sample to measure hemoglobin values using Standard Precautions and following OSHA guidelines. If this medical data is available from another entity and current to within sixty days of certification, then it will be used, and the measurements/test not repeated. Calibrates the Hemoglobin analyzer machines, invasive and non-invasive, to assure accuracy according to guides.

Collects lab data results and enters in FL-Wise system and on a Hemoglobin log. Reviews immunization records and checks Florida Shots for up-to-date records.

If needed, submits request for records to providers if not available on day of service. Cleans laboratory equipment daily. Assists with inventory of lab supplies and requests for orders in a timely fashion. Dispose of blood contaminated items in Biohazard safety disposal containers. Assures Biohazard collection is requested as needed. Performs duties utilizing a teamwork approach to assure program objectives are coordinated with other staff to achieve desired results. Maintains client confidentiality and security in accordance with DOHP Information Security & Privacy Policy Confidential Information. Employee arrives to work on time and is ready for client services at the start of the business day.

Interviews clients to determine WIC income eligibility. Collects client demographic data and obtains necessary documentation. Explains WIC program eligibility and application procedures. Follows notification of ineligibility procedures as applicable. Registers and maintains client records in the WIC FL-Wise system. Completes WIC EBT benefit issuance per state WIC procedures. Maintains EBT cards, VOC/ID cards and inventory records separately and securely. Explains WIC EBT redemption procedures and appointment policy to clients. Documents client nutrition education in computer accurately. Completes the second nutrition contact for issuance appointments. Documents client refusal of nutrition education in the WIC FL-Wise. Successfully completes the Florida Nutrition Training Modules as required for the 2nd nutrition contacts completion. Distributes nutrition questionnaires and enters data in computer system.

Telephones clients to confirm appointments and reschedule no-shows. Returns calls from voicemail and call back logs daily. Completes reports as assigned. Participates in WIC and Health Department training including in customer service, voter registration, confidentiality, OSHA, civil rights, and all other required trainings. Assists with maintaining office cleanliness at front, common areas, in the lab and waiting rooms.

Required Knowledge, Skills, and Abilities:

Knowledge of blood handling and screening blood tests. Computer skills, telephone skills, achieves competency in FL-Wise data system, successful completion of the Florida Nutrition Modules Training series. Hematology machines, anthropometric tools.

Qualifications:

Minimum:

• One year customer service experience
• Driver's License, if out of state a Florida Driver's License Is required with 30 days of hire.
• Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an

emergency. Emergency duty required of the incumbent includes working in special needs shelter or performing other emergency duties

including but not limited to, response to or threats involving any disaster or threat of disaster man-made or natural.

Preferred:

• Knowledge of various data entry and software programs
• Bilingual in English/ Spanish or English/ Creole

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Port St. Lucie

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere ) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Port Saint Lucie