IT Service Desk Intern - Pawtucket
1 month ago

Job Summary
Collette is looking for an intern to join our IT Service Desk to assist in providing excellent customer service for our global team of guided travel professionals and support staff.Responsibilities
- Responsible for providing excellent customer service by triaging and prioritizing support requests according to established guidelines.
- Takes initial support phone calls and troubleshoots problems over the phone to achieve first-call resolution or escalate internally.
Job description
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