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- Years' Experience.
- as a deskside support engineer or similar role, preferably in a manufacturing environment.
- knowledge of hardware components, operating systems (e.g., Windows, macOS), and productivity software (e.g., Microsoft Office suite).
- troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
- communication and interpersonal skills, with the ability to interact effectively with end-users at all levels of the organization.
- approach to problem-solving and a commitment to delivering high-quality customer service.
- such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.
Deskside Support Technician - Muscatine, United States - Hexaware Technologies
Description
Position: Deskside Support
Location: Muscatine, IA (Onsite)
Hiring: Fulltime with Hexaware Technologies
Office Address:3000 North Hwy 61, Muscatine IA 52761
Job Description:
Position Overview: Field Services Support is responsible for providing technical support and assistance, focusing on desktop, laptop, and peripheral device installation and troubleshooting within our manufacturing and corporate facilities. You will play a crucial role ensuring uptime and minimizing disruptions to production processes.
Qualifications: