Code Compliance Officer - Goodyear, United States - City of Goodyear, AZ

Description

Salary : $54, $80,948.79 Annually

Location : Goodyear, AZ

Job Type: Full-Time

Job Number: FY

Division: Development Services

Department: Development Services

Opening Date: 05/30/2024

Closing Date: 6/13/2024 5:00 PM Arizona

Job Description Summary

This position investigates potential violations of technical zoning, environmental, nuisance, building, and other City codes through office and field work. May perform a wide variety of specialized worker duties for technical field inspections in the enforcement of city codes.

The ideal candidate will have 12 months experience as a code compliance officer; be able to interpret and enforce codes, ordinances, and policies; experience documenting observations; skilled in tactfully and courteously dealing with the public, evaluating situations, and following procedures.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that are committed to build and maintain a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess these six core values:

Adaptability - Integrity - Initiative - Empathy - Optimism - Innovation

Only a limited number of the most qualified applicants meeting the City's requirements will be invited for an interview. The examination process for this position will consist of a panel interview. All communication regarding application status and interview notifications will be sent via email- please monitor your junk/spam email for communication as it will come from a system generated source.
Essential Functions

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

• Enforces property maintenance and rental codes, zoning, and local ordinances by inspecting developed and vacant parcels, including the interior and exterior of buildings/structures for structural defects, by issuing notice to repair, encouraging the responsible party to remove or correct violations, and continually monitoring properties for repeat violations.
• Works resourcefully with citizens and property owners in order to achieve a high level of voluntary compliance. Mediates disputes and negotiates solutions to resolve instances of non-compliance.
• Maintains administrative duties by preparing forms and letters advising owners and tenants of violations and time requirements, preparing and maintaining inspection and related reports, ascertaining and verifying property ownership, verifying the accuracy of reports, verifying the correction of violations, and explaining the requirements of housing standards and ordinances to property owners, building contractors and other interested parties.
• Work cooperatively with other City departments and research information with internal departments, state, county, federal, and utility agencies to aid in the investigation of code violations and to promote voluntary compliance.
• Prepares correspondence, staff reports, and technical documents to communicate violations and code compliance issues to responsible parties, homeowners, business owners, property management companies, elected officials, and staff.
• Performs related duties by conducting various inspections including difficult, complex, or unusual inspections, collecting and preparing evidence for court, scheduling hearing dates, issuing summons, attending pre-court hearings, acting as a court monitor, testifying in court, documenting and reporting the results of hearings, and attending training.
• Incorporates innovative community engagement strategies to identify and address situations of hardship or other extenuating circumstances to achieve compliance.
• Performs public services by representing the department and division at civic league meetings, and interdepartmental meetings, participating in neighborhood enhancement projects and other forums to promote and explain objectives and referring issues to the appropriate division, department, or agency.
• Performs general office duties to include code case data entry, conducting research, answering phone calls and emails, tracking certified mail notices, and issuing postal mail notices.

Requirements

• Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Experience: Minimum one year experience in a related field.
• Certifications and Other Requirements: Valid Driver's License and AACE Certification in either zoning or property maintenance.
• Reading: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.
• Writing: Work requires the ability to write research and reports, letters to citizens, concise synopsis of data, meeting notes, general correspondence, memorandums and letters.
• Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure.
• Policy/Decision Making: Moderate - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts may be reviewed prior to being finalized.
• Technical Skills: Comprehensive Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities.
• Interpersonal/Human Relations Skills: Moderate - Interactions may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may also involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

12 Month Objectives

• Proficient in Code Compliance Case Application (Accela) and all other applications pertaining to Code Enforcement
• Proficient in Public Stuff or Customer Reporting Service System
• Correctly utilizes the case tracking spreadsheet and data matches Code Application System
• Knowledgeable of, and the ability to read and interpret, and enforce appropriate codes, and ordinances.
• Knowledgeable in the processes required for enforcement.
• Works collaboratively in a team environment
• Ability to work independently, make sound decisions, and engage Goodyear residents (customers) with respect.
• Ability to solve problems in a logical and methodical manner
• Demonstrates the ability to identify process improvements and makes suggestions
• Works collaboratively with the code enforcement team to draft standard work
• Proactively suggests ideas on improving customer experiences and solutions to complex code enforcement issues
• Develops positive and strong relationships with departments supporting code enforcement efforts such as Neighborhood Services, the Police Department, Public Works, and Parks and Recreation
• Appropriately document code case activity so that any needed enforcement action can be successful.
• Meet the set case investigation workload.
• Knowledgeable of legal procedures related to the enforcement of codes.
• Ability to prepare written reports, memos or other correspondence as needed.
• Proficient in providing, documenting and presenting court cases as needed.
• Obtained ICC certification in Property Maintenance or Zoning
• Obtained CELA Level 1 Code Enforcement Academy certificate (CELA)

The City of Goodyear offers a highly competitive benefits package including:

• Vacation Leave: 14 days per year, increasing with longevity. Goodyear offers an enhanced vacation benefit of recognizing total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date)
• Health Insurance: Three health plans available to select from at a group rate
• Dental Insurance: Two dental plans available to select from at a group rate
• Vision Insurance: Available at a group rate
• Flexible Spending Accounts: Health Care and Dependent Care accounts available
• Short Term Disability Insurance: City-paid coverage
• Cancer Benefit: City-paid coverage
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost
• Longevity pay beginning at year six
• Tuition Assistance: $5,250 per calendar year
• Employee Assistance Program
• Onsite wellness center/clinic
• Access to the Goodyear Recreation Center
• Robust employee well-being program
• Free identify theft monitoring and protection with Aura
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%)
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period)
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.29%. Plan includes Long Term Disability Benefit.

01

Do you have a valid driver's license?

• Yes
• No

02

Please indicate your highest level of education completed.

• High school diploma or GED
• Some College
• Associate's degree
• Bachelor's Degree
• Master's Degree of higher

03

Please describe your experience as a code compliance officer.

• less than 1 year
• 1-3 years
• 4 years or more

04

How much experience do you have finding and creating improved business processes?

• less than 1 year
• 1-3 years
• 4 years or more

05

How much experience do you have interpreting and enforcing city codes and property maintenance standards?

• less than 1 year
• 1-3 years
• 4 years or more

06

Describe your experience exercising sound judgement, working independently, and taking initiative.

• less than 1 year
• 1-3 years
• 4 years or more

Required Question