D365 Business Central Operations Consultant - Chicago - R2 Global

    R2 Global
    R2 Global Chicago

    23 hours ago

    Restaurants / Food Service
    Description

    Senior Operations Consultant – Food & Beverage ERP

    9-12 month contract

    Remote

    On-site meetings 4-5 times a year

    Overview

    We are seeking an experienced Senior Operations Consultant to support food and beverage manufacturers and distributors through ERP‑enabled operational transformation. In this role, you will serve as a trusted advisor to senior leadership, designing efficient future‑state operations and ensuring ERP solutions effectively enable business goals.

    This position combines deep operational expertise, strong process design capability, and hands‑on ERP knowledge to help organizations optimize how they plan, produce, manage inventory, and deliver products.

    Key Responsibilities

    Client Advisory & Operational Leadership

    • Partner with senior executives to evaluate current operations and define a realistic, value‑focused future state.
    • Lead discussions across manufacturing, inventory management, quality, food safety, lot traceability, planning, and distribution.
    • Translate real‑world operational challenges into ERP‑aligned process solutions that drive measurable improvements.

    ERP‑Enabled Process Design

    • Develop a detailed understanding of client workflows and map requirements to ERP capabilities (e.g., Business Central or F&B‑focused ERP platforms).
    • Align technology capabilities with actual operational practices—not theoretical models.
    • Identify gaps between current processes and ERP best practices, recommending improvements that balance efficiency, compliance, and practicality.

    Implementation & Delivery Leadership

    • Serve as a senior functional lead on ERP implementations, guiding configuration, testing, and deployment activities.
    • Collaborate closely with technical teams to minimize unnecessary customizations while ensuring operational fit.
    • Anticipate risks, dependencies, and operational impacts associated with solution‑design decisions.

    Executive Communication & Change Enablement

    • Communicate complex operational and system concepts clearly and concisely for executive audiences.
    • Help stakeholders understand trade‑offs, business impacts, and value‑realization opportunities.
    • Support organizational change by aligning people, processes, and technology.

    A Typical Day May Include

    • Assessing manufacturing, inventory, quality, and distribution processes.
    • Translating operational needs into ERP system requirements and workflows.
    • Facilitating workshops with cross‑functional and executive teams.
    • Reviewing and validating solution designs with technical and implementation teams.
    • Providing guidance on industry best practices and ERP adoption strategies.
    • Communicating progress, risks, and decisions to key stakeholders.

    Required Qualifications

    • Bachelor's degree in Business, Operations, Supply Chain, Information Systems, or a related field.
    • Extensive experience in food and beverage operations (manufacturing or distribution).
    • Proven contribution to ERP implementation initiatives.
    • Strong understanding of core operational domains:
    • Inventory & warehousing
    • Manufacturing execution
    • Lot traceability & food safety
    • Planning & supply chain coordination
    • Exceptional communication, facilitation, and executive‑level presentation skills.
    • Strong analytical thinking, problem‑solving, and decision‑making capability.
    • Highly organized, accountable, and able to own outcomes.
    • Proficiency with Microsoft Office applications.

    Preferred Qualifications

    • Experience with Microsoft Dynamics 365 Business Central.
    • Experience with food and beverage ERP platforms (e.g., JustFood, industry‑specific ERP solutions).
    • Deep industry experience within the food and beverage sector.
    • Experience leading functional workstreams on ERP projects.
    • Familiarity with project management tools such as MS Project or Smartsheet.

    What Makes a Great Fit

    • A passion for solving complex operational challenges.
    • A proactive, action‑oriented mindset committed to continuous improvement.
    • High integrity and commitment to doing the right thing.
    • Curiosity and creativity—willing to challenge assumptions and explore new approaches.
    • Humility, respect, and a strong commitment to team success.

    Seniority Level

    Senior / Principal‑Level Consultant


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