- Accurately process high volumes of customer orders within our order entry system.
- Verify order details, pricing, availability, and shipping information for accuracy.
- Collaborate with internal teams (sales, logistics, etc.) to resolve any order discrepancies.
- or issues and ensure timely fulfillment.
- Respond to customer inquiries via email and chat regarding order status, product
- information, and other service-related questions.
- Maintain accurate and detailed customer records and interaction logs within our CRM.
- Proactively identify areas to improve order processing efficiency and customer
- satisfaction.
- High School
- Previous experience in customer service and/or order entry.
- Excellent data entry skills with a high degree of accuracy.
- Detail oriented; able to multitask effectively in a fast-paced environment.
- Proficient in Microsoft Office suite (Word, Excel, Outlook).
- Ability to work independently as well as within a team environment.
- Preferred Qualifications
- Experience with SAP software.
- Strong written communication skill
-
Omega Dynamics Dayton, United StatesAbout the Company · The RVM Group is one of the leading technical industrial insurance brokers in Germany, specializing in customized insurance solutions for medium-sized companies from almost all industries. With more than 330 motivated employees, we serve around 4,500 companies ...
-
Member Service Representative I
1 week ago
Universal 1 Credit Union Dayton, United StatesUniversal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable and our go-to phrase is "Beyond What You Expected". · At U1, Member ...
-
customer service representative
1 week ago
Family Dollar Dayton, United StatesFamily Dollar PATTERSON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
-
Customer Service Representative
5 hours ago
Fresh Form Draft Dayton, United StatesCustomer Service Representative · Department: Connexa Worx · Employment Type: Full Time · Location: Dayton, OH · Compensation: $950 - $1,200 / week · Description · Location: Dayton, OH · Company Overview: · Connexa Worx is a leading provider of cutting-edge connectivity. ...
-
Customer Service Representative
4 days ago
PrideStaff Dayton, United StatesShift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm · Pay Rate: $16.00/hr · Location: Centerville Ohio 45459 · Experience: 6+ months of Customer Service Rep experience · We are excited to share a new opportunity We are currently in need of an experienced Customer Servic ...
-
customer service representative
1 week ago
Family Dollar Dayton, United StatesFamily Dollar PATTERSON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
-
Customer Service Representative
2 days ago
Connexa Worx Dayton, United StatesJob Description · Job DescriptionDescriptionLocation: Dayton, OH · Company Overview: · Connexa Worx is a leading provider of cutting-edge connectivity. We specialize in delivering data-driven technologies to enhance the efficiency and reliability of our clients' operations. Our i ...
-
Lead Service Representative
3 days ago
Universal 1 Credit Union Dayton, United StatesJob Description · Job DescriptionUniversal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable and our go-to phrase is "Beyond Wha ...
-
Customer Service Representative
1 week ago
Auto-Valve, Inc. Dayton, United States**Position:** Customer Service Representative **Location:** Dayton, OH · **Job Id:** 216 **# of Openings:** 2 **Summary**: Incumbents receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff. Typical questions are ...
-
Customer Service Representative
6 days ago
Vibes And Verbs Dayton, United StatesJob Description · Job DescriptionAbout Vibes & Verbs: · Welcome to Vibes & Verbs, where words come alive and stories take flight. We are a dynamic copywriting company passionate about crafting compelling content that resonates with audiences and drives results for businesses worl ...
-
Customer Service Representative
5 days ago
Logan A/C & Heat Services Inc Dayton, United StatesCall Center Representative - On-site · Logan A/C & Heat Services · 57 reviews · Dayton, OH 45414 · Starting at $17 an hour - Full-time · Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our ...
-
Customer Service Representative
6 days ago
Jf Acquisition Llc Dayton, United StatesProvide customer service to new and existing customers. Growth opportunities in Account Management & Sales. Under general supervision, provides customer service to new and existing customers via the phone, email or in person.Essential Functions:Enters account order information in ...
-
Corporate Customer Service Representative
1 week ago
Dayton Freight Dayton, United States Full timeCustomer Service Representatives are responsible for assisting all internal and external Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appoin Customer Service Representati ...
-
Customer Accounts Services Representative
1 week ago
The Reynolds and Reynolds Company Dayton, United StatesJob Description · Job DescriptionAs a Customer Accounts Services Representative, you will handle incoming calls from customers and internal associates as well as contacting customers via phone and email in pursuit of payment on accounts. You will be the first point of contact for ...
-
Customer Service Representative II
3 weeks ago
Window World of Dayton Dayton, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Benefits/PerksPaid process/systems training. · Paid time off. · 100% Employer paid health ...
-
Member Service Representative I
2 weeks ago
Universal 1 Credit Union Dayton, United StatesJob Description · Job DescriptionUniversal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable and our go-to phrase is "Beyond Wha ...
-
Float Member Services Representative
1 week ago
Bridge Credit Union Dayton, United StatesJob Description · Job DescriptionMust be willing to travel. · Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be ab ...
-
Float Member Services Representative
1 week ago
Bridge Credit Union Dayton, United StatesMust be willing to travel. · Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great se ...
-
Customer Service Representative Inside Sales
1 week ago
FastSigns Dayton, United StatesFASTSIGNS #221201 is hiring for a Customer Service Representative to join our teamBenefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current ...
-
Wagner Insurance Agency Dayton, United StatesJob Description · Job DescriptionDiscover a fulfilling career at Wagner Insurance Agency, where we prioritize our local roots while embracing the benefits of hybrid remote work. Operating out of DAYTON, Ohio, our agency values community connections and authentic relationships, ma ...
Customer Service Representative - Dayton, United States - Nordson
Description
Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
At Nordson Electronics Solutions we have big goals, an innovative spirit, and a vision to become the preferred partner to electronics manufacturers worldwide. If you believe in big goals, consider joining our team to help solve reliability challenges for the world's largest semiconductor, printed circuit board, and precision assembly manufacturers. Our fluid dispensing and surface treatment solutions help make reliable electronics an everyday reality - from mobile devices to the Internet of Things to self-driving vehicles, life-saving medical equipment, and beyond.
Job Summary
We are seeking a detail-oriented and efficient individual to join our Customer Service team with a primary focus on order entry. This role will ensure customers' orders are processed accurately and promptly, while also providing a positive customer experience.
Essential Job Duties and Responsibilities
Office environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear, occasionally required to stand, walk, and reach with hands and arms; requires close vision ability. Noise level is usually moderate.
Travel Required
None
#LI-CL1
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.