Sales Manager - Beaumont, TX,
3 days ago
Job description
Sales Manager
Classification
Exempt
Job Summary
The Sales Manager ensures that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. This position will ensure that the retail and fleet units sold produce sufficient gross to aid the dealership in reaching its profit objective on a monthly and yearly basis. The Sales Manager will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New and Used-vehicle Sales Departments.
Essential Functions
- Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.
- Manage all areas of customer traffic.
- Assist in managing controllable expense elements.
- Analyze the business to determine shortfalls and develop action plans to improve performance.
- Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
- Maintain strong knowledge of company inventory.
- Work in conjunction with the Sales team and Sales Support Group department, responsible for follow-up.
- Accountable for timely follow up on each sale to ensure customer satisfaction.
- Coordinate and/or communicate with customers and applicable departments to ensure timely delivery.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community to present a professional image.
- Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Prior sales experience and/or training preferred
- Strong communication and interpersonal skills required
- Excellent customer service skills
- Proficient in Microsoft Office preferred
Doggett is an Equal Employment Opportunity Employer
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