Consumer Access Specialist - Hendersonville, United States - AdventHealth

AdventHealth Hendersonville, United States

2 weeks ago

Description

Consumer Access Specialist Part Time Nights Hendersonville, NC

All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program

Our promise to you:
Joining AdventHealth is about being part of something bigger.

It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

together

we are even better.

Schedule:
Part Time

Shift:
Evenings Mon-Fri 5pm-9pm

The role you'll contribute:
Ensures patients are appropriately registered for all service lines.

Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.

Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.

Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.

Provides PBX (switchboard) coverage and support as needed.
The value you'll bring to the team
Proactively seeks assistance to improve any responsibilities assigned to their role
Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience

Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs.

Arranges relief coverage during extended time away from assigned registration area
Meets and exceeds productivity standards determined by department leadership
Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime
Qualifications

The expertise and experiences you'll need to succeed:
One year of customer service experience
High School diploma or GED
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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