support agent lead - Eugene - beBee( Customer )

    beBee( Customer      )
    beBee( Customer ) Eugene

    2 hours ago

    Job title: Customer Service Representative-Float

    Description

    Customer Service Representative Role

    We strive to provide exceptional customer service and support to expand and retain customer relationships. Key responsibilities include performing various customer-facing activities contributing efficiently to operational excellence upholding core values competencies providing product education assistance research problem-solving expertise.

    • Greet customers in a friendly professional manner face-to-face or over the phone.
    • Process transactions with accuracy standards no more than 6 out-of-balance conditions per month each instance considered an error occurrence.
    • Maintain cash security drawers assigned keys negotiable items work areas clean at end of business day balancing teller cash drawer within a 15-minute time frame maintaining high levels of professionalism integrity punctuality teamwork communication skills adaptability flexibility proactive response collaboration coordination liaison resolve conflicts respond empathetically effectively ensure seamless interactions delivery satisfaction build rapport foster loyalty trust maintain confidentiality confidentiality is essential

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