Bartender - Charlotte, United States - Jackmont Hospitality

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    Description
    TGI FRIDAYS // Store 2599
    12811 S Tryon Street
    Charlotte, NC 28273

    Role Purpose

    Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company's alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.

    Key Responsibilities and Accountabilities
    • ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
    • Maintains a warm, welcoming, "Corner Bar" atmosphere
    • Properly and promptly prepare, garnish, and serve drinks to Guests
    • Provides a personal touch to repeat guests such as learning names and favorite drinks
    • Coordinate food orders from Guests seated in the bar area with the kitchen
    • Learn the menu and make recommendations when appropriate
    • Upsells Guests on food or drink items where appropriate
    • Keeps a clean, organized bar area
    • Accurately rings up all orders in the POS system
    • Following all relevant brand standards for service
    Qualification Requirements
    • Must be dressed neatly and well groomed in company approved uniform at all times
    • Must be able to operate P.O.S. system , make change correctly and make credit card transactions
    • Must be able to calmly respond to angry Guests and notify a Manager
    • Must be able to pass bar validation
    • Must be able to respond clearly to Guests' requests
    • Must be able to hear well amongst loud background noise
    • Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs