Junior Data Entry Specialist - Lincolnwood
2 days ago
Job description
Job DetailsJob Location:
Concerto Renal - Lincolnwood, IL 60712
Salary Range:
$48, $56,000.00 Salary/year
Job Category:
Admin - Clerical
Job Description:
Junior CROWNWeb Specialist
Reports to:
Director of Quality & Regulatory Compliance
You Might Be a Good Fit If You Are…
Highly detail-oriented and passionate about data accuracy
Comfortable navigating federal reporting systems and compliance requirements
Able to balance multiple deadlines in a fast-paced healthcare environment
A proactive problem-solver who investigates issues to resolution
A strong communicator who collaborates effectively with clinical and operational teams
Service-oriented and responsive to field staff needs
Who Are We?
Concerto Renal Services is an industry leader in sub-acute hemodialysis within a skilled nursing facility and/or long-term care facility.
We are a rapidly expanding organization with a simple mission:
reimagining dialysis care, one community at a time.
Our model ensures patients with end-stage renal disease receive the highest quality care through a convenient, centralized, and continuous care approach.
Why is this Role Essential?The Junior CROWNWeb Specialist plays a critical role in ensuring the accuracy, completeness, and timeliness of CMS-mandated ESRD reporting. Accurate CROWNWeb submissions directly impact regulatory compliance, reimbursement integrity, facility performance metrics, and patient continuity of care.
This role acts as a liaison between facility staff, field leadership, and the corporate office to proactively identify, correct, and prevent reporting issues—ensuring 100% data completion and adherence to federal deadlines.
CROWNWeb Oversight & Data Integrity
Monitor, manage, and oversee CROWNWeb data entry for assigned facilities
Complete manual entries and group submissions in accordance with CMS guidelines
Collect, organize, validate, and confirm accuracy of all data prior to submission
Identify and correct data discrepancies, including admissions, discharges, transfers, deaths, and treatment events
Research and resolve patient matching, facility assignment, and duplicate record issues
Achieve and maintain 100% data completion for assigned accounts
Compliance & Reporting
Ensure all CMS reporting deadlines are met without exception
Review facility dashboards and reporting metrics to proactively identify risk areas
Maintain documentation supporting submissions and corrections
Escalate unresolved or complex issues to leadership in a timely manner
Support audits and compliance reviews related to CROWNWeb submissions
Cross-Functional Collaboration
Serve as the primary CROWNWeb resource for field staff and leadership
Provide education and guidance on documentation and reporting requirements
Partner with Social Work, Clinical, Revenue Cycle, and Operations teams to resolve discrepancies
Participate in cross-departmental meetings to review performance trends and reporting gaps
Customer Service & Process Improvement
Deliver high-level customer service to facility staff
Respond to inquiries regarding reporting errors or CMS documentation
Identify recurring issues and recommend process improvements
Assist with development of internal tracking tools and reporting logs
Support onboarding and training initiatives related to CROWNWeb processes
Compensation:
$48,000 - $56,000 annually
Why Work at Concerto?
Medical, dental, and vision insurance
Short-term and long-term disability benefits
401(k) with 50% match up to 6% of salary
Paid Time Off (PTO)
Paid holidays
Employer-paid Employee Assistance Program
Employee discount program through Nectar
Growth opportunities within a rapidly expanding healthcare organization
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.
QualificationsWhat's Required? (Minimum Qualifications)
High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
1–3+ years of experience in healthcare data entry, compliance reporting, or customer service
Working knowledge of CROWNWeb (CMS ESRD reporting system) strongly preferred
Proficiency in Microsoft Excel and Word
Strong understanding of data validation and quality assurance practices
Excellent time management, prioritization, and organizational skills
Ability to interpret CMS guidelines and apply them accurately
Strong written and verbal communication skills
Physical Requirements & Work Environment
Prolonged periods of sitting and working at a computer
Frequent use of keyboard and mouse
Ability to attend meetings virtually or in-person as required
Remote or hybrid work environment depending on business needs
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