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    Enrollment & Pre-Release Administrator - Richmond, United States - Concordance

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    Job Description

    Job DescriptionDescriptionAs one of the fastest growing behavioral health organizations in the nation, Concordance supports individuals leaving prison on their healing journey, giving participants an opportunity to lead joyful, abundant, and purposeful lives. Our holistic, integrated, evidence-based re-entry model is unique in its scope and unparalleled in its impact. Since our inception in 2015, we have driven a 56% reduction in reincarceration among our participants within three years of their release from prison. In addition, we have received accreditation from CARF, the leading accreditor of nonprofit, health and human services organizations. Our passionate, motivated, talented team makes this happen – and we're seeking exceptional candidates to join us Now is the perfect time to apply, as we expand our life-changing program to new Centers across the country. Overview:
    The Enrollment and Pre-Release Administrator plays a key role in enrolling participants in Concordance's programming and managing our relationship with the Department of Corrections. In this role, you will support enrollment and pre-release scheduling and logistics to ensure participants are seamlessly welcomed into our program.
    Your role will involve:
    • Managing enrollment process in collaboration with the Department of Corrections:
      • Collaborating with the Department of Corrections to receive list of potential participants
      • Reviewing the list of potential participants to ensure each individual is eligible to participate in Concordance's programming
      • Managing outreach, marketing materials, and welcome materials for new participants
      • Ensuring accurate documentation of participant forms and consents
      • Facilitating a strong, trusting relationship with the Department of Corrections and staff at correctional facilities
    • Scheduling enrollment and pre-release sessions with participants:
      • Working with the Department of Corrections and pre-release care team to schedule enrollment and pre-release sessions
      • Adapting schedules daily to account for participant and team member availability

    Skills, Knowledge, and ExpertiseThe right candidate will come with:
    • Passion for our mission
    • Knowledge of Microsoft Word, Excel, and scheduling software
    • Detail-oriented and organization skills
    • Skill in managing multiple schedules, resolving schedule conflicts, and adapting to dynamic circumstances
    • Excellent interpersonal skills and ability to work with a diverse team of internal and external stakeholders
    • Collaborative attitude and excitement about working in a multi-disciplinary environment
    • Effective communication skills with both internal and external stakeholders
    • Commitment to professionalism, integrity, and compassion in all interactions
    Required education, licensure, and experience:
    • Bachelor's degree or equivalent work experience
    • Demonstrated ability to manage detailed schedules and collaborate with others in a fast-paced, team-focused environment
    • Experience working with justice-involved adults or other vulnerable populations preferred
    • CPR / Adult First Aid certification preferred

    What to expect when you join ConcordanceA driven team with a desire to help our participants move forward. We come from a wide range of backgrounds and experiences -- from behavioral health to corporate strategy and beyond, but we all come together with the goal to restore individuals, rebuild families, transform communities, and advance the field of re-entry. Team benefits:We know the importance of work-life balance and the value of having time for yourself and your family on a consistent basis. We offer a robust benefits package that includes medical, dental, and vision coverage, plus we pay for additional benefits including basic life insurance, AD&D, professional development opportunities, and an EAP program so you have quick access to a wide range of life resources.
    • Signing bonus for new team members
    • Consistent hours
    • 401(K) matching program
    • Competitive pay
    • Generous PTO
    • Bonuses
    Join our team at Concordance where you can make a real difference, be part of an inspired and inspiring group of people, and, together, help drive our strategic future by redefining social justice and change.

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