Financial Crimes Fraud Specialist - Hoover, United States - Regions

Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Financial Crimes Fraud Specialist monitors fraud prevention reports and/or reviews and resolves claims to address potentially fraudulent activity and reduce possible losses.

Primary Responsibilities

• Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products
• Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution
• Analyzes suspicious activity on customers' accounts and researches history for customer activity
• Contacts account officer(s) to assist in verification of items
• Maintains company fraud database records
• Responds to emails, phone calls and voice mails from branches and account officers
• Completes database for Suspicious Activity Report (SAR) referrals
• Works under limited supervision following established guidelines and procedures
• May monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible losses

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Two (2) years of fraud or related work experience

Preferences

• Bachelor's degree in a related field
• Banking loss prevention experience

Skills and Competencies

• Ability to learn additional systems as needed
• Ability to work independently with minimal instruction
• Efficient in handling and dealing with peak work volumes
• Proficiency with Microsoft Office Suite
• Strong organizational, analytical and judgment skills

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for Birmingham, AL. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

*This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.​

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

50th Percentile:

Incentive Pay Plans:

Location:

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.