- Analytical Skills and Troubleshooting abilities
- Experience in providing Technical Support and Customer Support
- Strong focus on Customer Satisfaction
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Experience in the technology industry is a plus
- Bachelor's degree in Computer Science, Information Technology, or related field
Technical Support Analyst - Scottsdale, United States - Promethean One
Description
Company Description
Promethean One is a dynamic and innovative technology solutions company based in San Diego, CA. Our team of dedicated professionals are passionate about new technology and finding creative business solutions for our clients. We specialize in bridging the gap between technology and non-technical audiences, and pride ourselves on our diligence and commitment to excellence.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Role Description
This is a contract position for a Technical Support Analyst at Promethean One. As a Technical Support Analyst, your day-to-day tasks will involve providing technical support to clients, troubleshooting and resolving technical issues, ensuring customer satisfaction, and maintaining a high level of customer support. This is a hybrid role, with the primary location being San Diego, CA but also offering flexibility for remote work.
Qualifications