Tier 1 Technician Level 2 USGS Denver TEC2DE
Only for registered members Denver, United States
3 weeks ago
Job summary
This technician will enter and manage technical support incidents in a ticketing system. They will troubleshoot problems with desktop/laptop computers peripherals printers local network etc. provide customer support personnel with adequate training assist end users of applications software operating on Windows 7 Windows 10 future versions of Microsoft Windows personal computers laptops Apple devices are also supported assist customers resolve routine application questions all versions of Microsoft Office Suite Google mail Calendar Drive issues install software for laptops desktops perform troubleshooting manual antivirus scan test software upgrades notify client unresolved user problems other duties assigned.Job description
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