Supervisor, Call Center - Somerville, MA

Only for registered members Somerville, MA, United States

4 weeks ago

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Job summary

The Neurology Contact Center Supervisor is an essential leadership role responsible for managing a group of remote specialty schedulers to maintain a high standard of patient-centered care.

Responsibilities

  • Provide ongoing coaching, mentoring and support to front-line specialty schedulers to ensure exceptional customer service and operational effectiveness.

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