- Customer Service Excellence
- Incoming phone calls, email, or notifications, which may include incoming service calls or require directing the caller to the proper party, accept service orders, and in general caring for the incoming inquiries. This may include answering status questions and providing direction to our subcontractors.
- Share in managing the afterhours Emergency service response line.
- Vetting subcontractors and negotiating a fair cost for the work product.
- Frequent follow up to status and schedule each project.
- Service Channel, or other third-party portal frequent status updates
- Frequent update to the customer
- Tracking job cost in an effort to control and monitor cost for NTE.
- Providing quote to customer as required
- Maintaining Target Margin for all assigned accounts.
- Service order management as a whole (cradle to grave), tracking back log, and deliverables to ensure we are driving to completion timely.
- Close out documents
- Timely billing instructions
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Service Coordinator
3 days ago
UPMC Life Changing Medicine Philadelphia, United States Full timeUPMC Health Plan's Community HealthChoices team is looking to add Service Coordinators in the Delaware and Chester County area · Community HealthChoices (CHC) is Pennsylvania's managed care long-term services and supports (LTSS) program serving seniors and individuals with physic ...
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Service Coordinator
2 weeks ago
Penn Medicine Philadelphia, United StatesDescription · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with ...
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Service Coordinator
1 week ago
Penn Medicine Phila, United StatesPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, ...
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Account Service Coordinator
5 days ago
Global Recruiters of Richmond (GRN) Philadelphia, United StatesThe Account Service Coordinator is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist our benefits consulting team in providing stellar service/administrative support to our book of busines ...
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Kitchen Service Coordinator
5 days ago
Archdiocese of Philadelphia Philadelphia, United StatesJOB DESCRIPTION · JOB TITLE: Kitchen Service Coordinator · JOB CLASSIFICATION: Non-Exempt Full-Time · DEPARTMENT: Catholic Social Services, Women of Hope · Housing & Homeless Services Division · REPORTS TO: Program Director · DIRECT REPORTS: kitchen aide, mental health workers, m ...
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Service Coordinator
1 week ago
NFI Industries Camden, United StatesOverview: · The Service Coordinator is responsible for accurate and timely data input with creating and receiving purchase orders for parts inventory and with creating and completing purchase order for outside vendor support. Assist with inventory control. This person reports to ...
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Sales and Service Coordinator
2 weeks ago
LVMH Philadelphia, United States Full timePoste Sales and Service Coordinator - Full Time Profil Job ID: 249146Store Name/Number: PA-Fashion District (1292)Address: 901 Market St, Unit 1155, Philadelphia, PA 19107, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularY ...
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Resident Services Coordinator
1 week ago
Janney Street Apartments Philadelphia, United States Part timeUnder limited supervision, the Resident Services Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the ne ...
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Service Coordinator-CHC
3 days ago
AmeriHealth Caritas Family of Companies Philadelphia, United StatesThe CHC Service Coordinator assists participants in obtaining the services they need as required by the Community Health Choices agreement. The Service Coordinator contributes to the care coordination process by performing telephonic and face-to-face Coordinator, Service, Monitor ...
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Supportive Services Coordinator
4 weeks ago
GREATER PHILADELPHIA URBAN AFFAIRS Philadelphia, United StatesJob Description · Job DescriptionJob Title: Supportive Services Coordinator · Department: Youth Outreach Adolescent Community Awareness Program (YOACAP) · Reports to: Unit Director · Position Summary · The Supportive Services Coordinator is a new position within Out-of-School Ti ...
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Supportive Services Coordinator
1 week ago
GREATER PHILADELPHIA URBAN AFFAIRS Philadelphia, United StatesJob Title: Supportive Services Coordinator · Department: Youth Outreach Adolescent Community Awareness Program (YOACAP) · Reports to: Unit Director · Position Summary · The Supportive Services Coordinator is a new position within Out-of-School Time (OST) organizations. This ...
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Service Coordinator I
1 week ago
Pca Care Connections Philadelphia, United States: Reporting to a Supervisor, this position facilitates and coordinates long-term services and supports, utilizing a person-centered approach to improve psychosocial and health outcomes. In accordance with procedures and requirements of Community Health Choices (CHC) Managed Care ...
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SOCIAL SERVICES COORDINATOR
4 days ago
Philadelphia Senior Centers II Philadelphia, United States Part timeJob Description · Job DescriptionOVERVIEW: · The Social Services Coordinator will work to enhance the quality of life of senior housing residents. This is accomplished by determining service needs, providing access to the entire service system, ensuring effective and coordinated ...
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Patient Services Coordinator
1 week ago
Penn Medicine Philadelphia, United StatesDescription · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with ...
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Kitchen Service Coordinator
1 hour ago
Archdiocese of Philadelphia Philadelphia, United StatesJOB DESCRIPTION · JOB TITLE: Kitchen Service Coordinator · JOB CLASSIFICATION: Non-Exempt Full-Time · DEPARTMENT: Catholic Social Services, Women of Hope · Housing & Homeless Services Division · REPORTS TO: Program Director · DIRECT REPORTS: kitchen aide, mental health worke ...
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Resident Services Coordinator
1 week ago
HumanGood Philadelphia, United StatesUnder limited supervision, the Resident Services Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the ne ...
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Client Service Coordinator
1 week ago
Banfield Philadelphia, United StatesThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care o ...
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Guest Services Coordinator
1 week ago
Canon Business Process Services, Inc. Philadelphia, Pennsylvania, United States PermanentOverview: · The Guest Services Coordinator (GSC) is an essential staff member primarily responsible for the seamless planning and execution · of essential trial support logistics onsite for the Philadelphia Office. With guidance from the Office Administrator, the GSC oversees · a ...
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social services coordinator
1 week ago
NewCourtland Philadelphia, United StatesOVERVIEW: · The Social Services Coordinator will work to enhance the quality of life of senior housing residents. This is accomplished by determining service needs, providing access to the entire service system, ensuring effective and coordinated delivery of service to each indi ...
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Guest Services Coordinator
1 week ago
Canon U.S.A., Inc. Philadelphia, United States· Guest Services Coordinator · Job Locations · US-PA-Philadelphia · Requisition ID · # of Openings · 1 · Category (Portal Searching) · Administrative/Clerical · Position Type (Portal Searching) · Regular Full-Time · Overview · The Guest Services Coordinator (GSC) is an essential ...
Service Coordinator - Philadelphia, United States - Dynamic Facility Services
Description
Position Summary
The Service Coordinator at Dynamic Facility Services plays a crucial role in managing incoming inquiries, coordinating service orders, and ensuring efficient project completion. The primary objective of this position is to provide exceptional customer service, effectively communicate with internal teams and external stakeholders, and streamline the service delivery process. Key responsibilities include handling incoming phone calls, directing callers to the appropriate parties, accepting service orders, and addressing customer inquiries. The Service Coordinator will also manage the after-hours emergency service response line, vet subcontractors, negotiate fair costs, and track job costs to maintain cost control. Timely follow-up on project status, frequent updates to customers and third-party portals, and ensuring completion of closeout documents are essential aspects of this role. Additionally, the Service Coordinator will oversee service order management, track backlog, and provide timely billing instructions. The ultimate goal is to optimize customer satisfaction, facilitate efficient operations, and contribute to the success of Dynamic Facility Services in delivering high-quality service to its clients.
Job Description: