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    Delivery Associate - Rocky Mount, United States - American Freight Furniture

    American Freight Furniture
    American Freight Furniture Rocky Mount, United States

    2 weeks ago

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    Description

    ** Delivery Associate**

    **Job Category****:** Store Services **Requisition Number****:** DELIV006329 Showing 1 location **Job Details**

    **Description**

    The Delivery Associate is responsible for the delivery of merchandise to customer homes. Merchandise includes home appliances, mattresses, furniture, lawn & garden, and fitness equipment. In most cases, a two person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment. Attention to detail is required so that no damage occurs to either the merchandise or the customer's property. Basic hookup for qualified appliances is part of the service provided (e.g. connecting a dryer power cord and vent).

    Candidate must have a valid State Issued Drivers License. Candidate must be at least 18 years of age.

    Job Duties include:

    Licensed and able to drive delivery truck up to 24' & use basic GPS navigation

    Properly loads and protects all product for delivery

    Follows prescribed safety procedures at all times to protect associates, customers, merchandise, and property

    Follows all protocal for maintaining the delivery vehicle

    Uses and maintains material handling equipment per process

    Handles paperwork accurately and acquires all signatures per process

    Ensures customer satisfaction by maintaining delivery schedule and a professional attitude

    Calls customer prior to delivery and maintains customer service standards during interaction at delivery

    Addresses and relays any customer concerns to store management immediately

    Interacts with sales teams for special instructions for each delivery

    Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances

    Performs deluxing of furniture, fitness equipment, and lawn & garden during delivery

    Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor

    Assists with cleaning and other housekeeping duties at the store

    Performs misc duties as assigned

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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