- Assisting with supervising the gaming and beverage operations.
- Promotes positive customer relations, greets customers and creates a friendly atmosphere.
- Ensure the safety and security of team members and guests.
- Maintaining interpersonal working relationships among all personnel and support departments.
- Creative problem-solving and resolution management.
- Adherence to state gaming regulations.
- Willingness to assume overall responsibility relative to the performance of the department, work flexible hours and handle high- pressure deadlines.
- Development of staff, interviews, hiring, and evaluations.
- Responsible for the training of all team members to ensure consistency of service at the highest level at all times.
- Ensuring accuracy of all menus and update POS as required.
- Responsible for maintaining budgeted labor and staffing levels.
- Assist in overseeing ordering and inventory levels.
- Must be knowledgeable of all health department standards.
- Other duties as assigned.
- Works on the floor 90% of the time with a "hands-on" mentality for guest service.
- Ability to maintain high levels of confidentiality and integrity.
- Maintaining a professional working relationship among all personnel.
- Excellent oral and written communication skills.
- Leads by example relative to exemplary customer service both internal and external.
- Available to work when needed, including weekends, holidays and nights.
- Scheduling, PTO, timekeeping, and record keeping on all Team Members.
- Role model code of ethics: Respect, Commitment and Guest Service.
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Self-motivated with attention to detail
- Knowledge of state gaming laws and regulations.
- High School diploma or GED.
- Two (2) years gaming attendant, gaming technician, bartender/server experience or one (1) year of gaming supervisor or Bar/Restaurant Supervisor experience is highly preferred.
- One (1) year of experience in a leadership role managing multiple team members is preferred.
- Demonstrated successful performance in a guest service role in a high volume public environment.
- Ability to obtain and maintain a valid Kentucky gaming/racing license.
-
Operations Supervisor
1 week ago
Churchill Downs Incorporated Oak Grove, United StatesSUMMARYOak Grove Racing, Gaming & Hotel (the "Property") is a new facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell.The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of down ...
-
Hotel Operations Supervisor
6 hours ago
Marriott Hotels & Resorts Clarksville, United StatesComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to r Operations Supervisor, Operat ...
-
Hotel Operations Supervisor
1 day ago
Marriott International Inc Clarksville, United StatesAdditional Information Housekeeping, F&B, Front Desk Supervisor, Open Availability, Pay: $19.24/hour, hospitality experience preferred · Job Number · Job Category Rooms & Guest Services Operations · Location TownePlace Suites Clarksville, 120 Fair Brook Place, Clarksville, Ten ...
-
DFC Operations Supervisor
2 weeks ago
Lowe's Pleasant View, United StatesEnsure all Team Members comprehend and execute safe practices - Monitor Team Member performance; ensure Team Members are executing assigned tasks accurately and as scheduled - Monitor staffing needs for shift and adjust work to be accomplished on the Operations Supervisor, Operat ...
-
DFC Operations Supervisor
1 week ago
Lowe's Pleasant View, United StatesThe Operations Supervisor is accountable for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. When monitoring production volume, the Operations Supervisor assigns Operations Team Members to t ...
-
DFC Operations Supervisor
2 weeks ago
Lowe's Pleasant View, United StatesThe Operations Supervisor is accountable for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. When monitoring production volume, the Operations Supervisor assigns Operations Team Members to t ...
-
Delivery Driver
3 days ago
Chick-fil-A Clarksville, United StatesWe are looking for friendly, energetic team members to provide delivery service to our guests from our restaurant to their place of business or residence using our vehicles. Responsibilities include but are not limited to: · Represent Chick-fil-A as a brand ambassador by embracin ...
-
Dialysis Inpatient Registered Nurse
3 days ago
Fresenius Medical Care Dunbar, United States Full timePOSITION FEATURES: · For INPATIENT Charleston Area Acutes · PURPOSE AND SCOPE: · The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision ...
-
CDL Driver- Boom/ Crane
1 week ago
National Guard Employment Network Oak Grove, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Deli Shift Leader
2 weeks ago
Pilot Flying J Oak Grove, United StatesPilot Flying J HERNDON OAK GROVE RD. [Retail Shift Supervisor] As a Deli Shift Leader at Pilot Flying J, you'll: Supervise employees and general operations of the restaurant; Display excellent customer service skills to respond to the needs of customers; Assist the managers with ...
-
Shift Supervisor
6 days ago
Denny Oak Grove, United StatesDenny's Herndon Oak Grove Rd [Restaurant Shift Supervisor] As a Shift Supervisor at Denny's, you'll: Oversee restaurant operations execution and management of staff; Demonstrate a strong commitment to hospitality and guest satisfaction; Ensure your shift meets all guest satisfact ...
-
Restaurant Manager
3 days ago
Denny Oak Grove, United StatesDenny's Herndon Oak Grove Rd [Restaurant Supervisor] As a Restaurant Manager at Denny's, you'll: Feed the lives of the customers by giving them a place to share great conversations; Solve operational problems; Understand financial statements and contributing factors; Demonstrate ...
-
Electrician
1 week ago
Labor Finders Oak Grove, United StatesYour Job · Are you an experienced Electrician who can handle a variety of tasks relating to setting up and maintaining electrical infrastructure? Our ideal candidate has experience with different kinds of electrical devices and systems, including installing electrical wiring in ...
-
Cage Main Banker
6 days ago
Oak Grove Racing, Gaming & Hotel Oak Grove, United StatesSPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.This list of duties and responsibilities ...
-
Cage Main Banker
1 week ago
WKY Development LLC Oak Grove Oak Grove, United StatesJob Description · Job DescriptionSPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This li ...
-
Facilities/Ops Assistant
2 days ago
WKY Development LLC Oak Grove Oak Grove, United StatesJob Description · Job DescriptionSPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This li ...
-
QC Analytical Supervisor
2 weeks ago
BestCo Oak Grove, United States Full timeJob Details · Description · We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over the Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges ...
-
Computer scientist
2 weeks ago
Sapphire Innovations Spout Springs, United StatesSpout Springs is looking for a skilled IT professional to join our team in Frankfurt am Main as an IT-Security, Deployment, Software Development, Application Development, Penetration Testing, IT, Cryptography, and Computer Science expert. As part of the European System of Central ...
-
Refrigeration & Kitchen Mechanic
2 days ago
WKY Development LLC Oak Grove Oak Grove, United StatesJob Description · Job DescriptionSPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This li ...
-
Machine Operators
2 weeks ago
Florim Solution, Inc Clarksville, United StatesCompany: Florim USA · Industry: Tile Production · Employment Status: Full-Time · Location: On-Site (Clarksville, TN) · Salary Range: $ $20.70 per hour · About Us: · Florim USA is a leading manufacturer of porcelain tiles, committed to delivering top-quality products while priorit ...
Operations Supervisor - Oak Grove, United States - Churchill Downs Incorporated
Description
SUMMARYOak Grove Racing, Gaming & Hotel (the "Property") is a new facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell.The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.
FUNCTION
The Operations Supervisor is responsible for the successful day-to-day operation of the Gaming and Beverage departments by ensuring maximum guest service.Verifies and maintains consistency in the compliance of state laws, regulations and company internal policies and procedures.
SPECIFIC DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.It may be expanded to include other duties and responsibilities deemed necessary.
