National Account Director of ITAM, Healthcare - Phoenix - ER2

Description

Why We Exist:
At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow.
What We Actually Do:

• ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.
• ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry.
• Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe.

Our Vision:
To Empower Uniqueness via our: Team Members, Clients, Environment, and Community.
How We Behave:
We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence
But what does this really mean?
In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; even our CEO can be found cleaning/stocking bathrooms
Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better
• Give of yourself while expecting nothing in return

If you can commit to those values... we cannot wait to hear from you
BEFORE YOU APPLY:
Please be sure to check out our careers page at which explains our full hiring process so that you know what to expect (Spoiler Alert: The next step is a one-way video interview)
AFTER YOU APPLY:
Please be sure to add to your email contact list so you don't miss any communication from us (Or else it could sit in your spam)
THE PERKS:

• Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident, critical illness, and hospital indemnity insurance, employee assistance program, and BenefitHub discount program
• 401(k) with company match (after just 90 days of employment)
• Competitive wages
• Welcoming, caring, and dedicated team members
• Fun culture with family-like vibes
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste

THE OPPORTUNITY:
Are you a relationship-building superstar with a knack for sales, technology, and serving others? We're looking for an enthusiastic person to join our new Enterprise Sales team and become the embodiment of ER2's values and acquire new logos in the healthcare and education verticals. If this sounds like you, we'd love for you to become a part of our vibrant team
As a National Account Director of ITAM - Healthcare, you'll play a key role in ensuring our clients feel supported, understood, and delighted with our full IT Asset Management services - while driving business growth in a fun and dynamic environment.
Reports to: This position reports to the Senior Vice President
Compensation: $110K/Yearly Base + Commission - $240k OTE
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with additional hours as business needs require.
Type & Location: Remote/Hybrid role, Western region. Ideal locations: AZ, CO, SoCAL - Open to other locations within 50 miles of major airport
THE PERFECT FIT:

• You're a hunter, a self-starter, an adaptive and natural leader, excited and engaged in self-learning, and enjoy overcoming obstacles.
• You have general tech knowledge, documented success working through complex sales cycles, and can succinctly articulate your sales process. Experience with sales training is a plus.
• You don't shy away from prospecting and have a hunter mentality combined with a strategic thought process.
• You're comfortable on a computer.
• You have good time management skills and are comfortable with utilizing a CRM.
• You're focused on continuous improvement.
• You're proactive and responsive.
• You're able to work in a cohesive team to share and learn best practices.
• You can effectively communicate with various levels of management and stakeholders.
• You're able to work with little to no supervision and hit sales targets consistently.
• You have a desire to work in an ever changing environment.
• You have great attention to detail.
• You're task-oriented.
• You're a problem solver.
• You're reliable and dependable.
• You're innovative.
• You have excellent verbal and written communication skills.
• You're looking for something long-term. We're not looking for someone who's half-in. Our team is growing FAST and we want you to grow with us.

THE DAY TO DAY:

• Prospecting: Uncover new opportunities daily.
• Client Relationship Management: Strengthen and maintain strong relationships with top commercial clients.
• Needs Assessment and Solution Development: Collaborate with clients to understand their technical requirements and provide tailored solutions that meet their needs and identify opportunities for revenue growth.
• Account Retention and Growth: Retain existing base business within assigned accounts. Identify opportunities for growth, additional new hardware and ER2 solutions while developing deep and wide relationships within assigned accounts.
• Internal Team Collaboration: Work closely with sales, production, operations, and other internal teams to ensure client needs are met and solutions are delivered effectively.
• Optimize Sales Processes: Use tools, such as AI, to automate lead routing, bundling, and growth; eliminate non-value tasks to focus on the high-impact activities to boost efficiency.
• Monitor Adoption and Initiatives: Track usage of enablement resources, manage program logistics, and adjust based on feedback to ensure sustained impact.

RESPONSIBILITIES:

• Drive revenue growth by aligning enablement strategies with organizational goals, tracking progress against targets, and implementing initiatives to maximize revenue growth solution adoption and cross-selling.
• Ensure quota achievement through regular cadence calls, performance reviews, coaching and data-driven adjustments to sales tactics, fostering accountability and high performance across the commercial team.
• Cultivate a culture mirroring ER2's vision, mission, and values while mentoring and continuing the development of a high-impact commercial team.
• Monitor your performance metrics, identify bottlenecks, and drive continuous improvement initiatives to support 20 -30% revenue uplift.
• Help align sales enablement strategies with organizational goals, tracking progress against targets, and implementing initiatives to maximize sales growth and cross-selling.

THE VITALS:

• Bachelor's degree in Business, Healthcare, Information Technology, or a related field.
• 5+ years of complex sales experience
• 2+ years of leadership experience (formal or informal)
• Documented quota achievement - Multiple top 10% finishes
• Strong sales acumen and ability to identify new business opportunities
• Excellent communication, negotiation, and interpersonal skills-bonus points for a great sense of humor
• Proven ability to juggle multiple projects and meet deadlines like a pro.
• Proficiency in Google Suite, Microsoft Office Suite, and CRM software.
• Excellent problem-solving and analytical skills.
• Proficiency in CRM software and sales analytics tools.

PHYSICAL REQUIREMENTS:

• The ability to stand in one place for extended periods of time without fatiguing.
• Ability to work and look at a computer screen for extended hours per day.
• Ability to sit and/or stand for consecutive hours.
• Ability to travel up to 50% of the time.

POSITION REQUIREMENTS:

• Legally authorized to work in the United States.
• The ability to speak/read English fluently.
• Valid Drivers License
• The ability to pass a drug test
• The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity in the past 7 years

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need.
If you need assistance or an accommodation due to a disability, you may contact us at
Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.