Customer Service Specialist - Los Angeles, United States - COGENCY GLOBAL INC
Description
Cogency Global Inc.
THE RIGHT RESPONSE
AT THE RIGHT TIME
EVERY TIME
Client Service Specialist
Los Angeles, CA
Benefits Offered:
401K, Dental, Life, Medical, Vision
Employment Type:
Full-Time
Hours:
9:00 am - 5:00 pm
Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Los Angeles team? If you answered yes to these questions, then we have a position you should apply for
We are a nationwide corporate service/registered agent provider and have an excellent opportunity for a professional with administrative and/or legal experience.
The candidate will provide customer service for our law firm and entity clients. This will include, reviewing documents, entering and processing requests, performing research and answering questions, updating company records and providing order results to clients on a short turnaround.
You will utilize proprietary processing software, obtain documents or arrange for their filing, report results and add related charges to the order.
Successful candidate must have excellent keyboard skills and good knowledge of Microsoft Office products. A bachelors' degree or 2+ years of related experience in an office involved with legal or corporate legal services transactions is required. The ideal candidate must have a genuine interest in the legal field and be eager to learn. Excellent customer service skills, and strong computer and research skills are required. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality and be a team player.
Together, we live our Core Values
Integrity: Doing the right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly and collaborative environment
Fun: We believe in a fun work environment and have many team events that support the fun culture
No Lay Off Strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy
to further support our staff, we offer:
35-hour work week
Relaxed business casual dress code for summer months and Fridays
Educational assistance program for all our eligible staff members
Continuous learning is encouraged through our quarterly new hire seminars and knowledge sharing sessions
An organization that gives back to society we offer paid community service days to all our eligible staff members and our New York headquarters participates in number of charity drives throughout the year
A commitment to diversity and inclusion
401K 100% match up to 5%, access to FSA
80% covered medical insurance and 80% covered dental and vision insurance
Join our team and experience the support, camaraderie and satisfaction that come from working with a family oriented professional company Our No lay off strategy, commitment to integrity, fairness and fun in an environment safe for all and strong financial performance makes us an ideal alternative to the traditional "all business" organization.