Director of Service Solutions and Customer Relations - Denver - Tecta & Schwickerts

    Tecta & Schwickerts
    Tecta & Schwickerts Denver

    14 hours ago

    $110,000 (USD) per year
    Description
    Tecta America Colorado was founded in 1977 and joined Tecta America in 2005. We have served Colorado and the surrounding states for over 40 years. We are committed to providing quality commercial roofing systems for all of Denver and surrounding area customers. Through hard work, excellent service, and skilled employees, Tecta America has never looked back.

    The Director of Service Solutions and Customer Relations plays a key role in the divisions leadership team. This position will manage overall department strategy and sales. Provide office and field oversight to align with the company annual plan, budget and directives and oversee estimating and customer relations management for large complex commercial portfolios of maintenance and repairs.

    Key functions:

    • Manage all day-to-day departmental responsibilities including schedules, generating service tickets, communication with field staff and developing relationships with clients.
    • Provide consistent and effective leadership to the Service department with a focus on employee development and growth.
    • Develop, sell, estimate and bid work.
    • Review contracts and proposals to verify intended scope of work, ensuring the highest level of customer satisfaction and company profitability.
    • Partner with Marketing and sales departments to develop sales leads, increase sales and promote our company's services.
    • Regularly conduct jobsite visits to ensure projects are compliant with customer and company expectations.
    • Identify and resolve departmental issues in a timely manner.
    • Ensure service billings are processed timely and assist in the collection of past due accounts receivable for all service-related work.
    • Comply with company safety standards to promote a safe and clean working environment.
    • Coordinate jobsite inspections.

    Requirements:

    • Commercial roofing industry experience, 7+ years (required).
    • Managerial/Supervisory experience, 5+ years (required).
    • Solid understanding of various commercial roofing systems and manufacturers including TPO, PVC, modified and built up.
    • Ability to read, analyze and interpret general business documents, job specifications, technical procedures and/or government regulations.
    • Strong financial management skills
    • Good verbal and written communication skills.
    • Proficiency with Microsoft Excel.
    • Ability to develop and maintain relationships with clients, vendors and coworkers.
    • Ability to climb ladders and visit commercial roof sites.

    Benefits include:

    • Medical, Dental and Vision insurance with several plan options to choose from
    • Paid Time Off
    • Paid Holidays
    • 401(k) with company match
    • Flexible Spending Accounts

    Salary $110K+ bonus

    Tecta America Colorado is proud to be an Equal Employment Opportunity Employer.

  • Work in company Remote job

    Customer Relations Specialist

    Only for registered members

    The Customer Relations Specialist serves as the primary point of contact for practitioners and patients, ensuring timely, accurate responses to inquiries and delivering excellent customer service. · ...

    Denver, CO

    2 weeks ago

  • Work in company

    Director of Service Solutions and Customer Relations

    Only for registered members

    The Director of Service Solutions and Customer Relations plays a key role in the divisions leadership team. This position will manage overall department strategy and sales. · Provide office and field oversight to align with the company annual plan, budget and directives and overs ...

    Denver

    2 weeks ago

  • Work in company

    Director of Service Solutions and Customer Relations

    Only for registered members

    · Description · Position at Tecta Colorado · Tecta America Colorado was founded in 1977 and joined Tecta America in 2005. We have served Colorado and the surrounding states for over 40 years. We are committed to providing quality commercial roofing systems for all of Denver and ...

    Denver, Colorado $110,000 (USD) per year

    1 week ago

  • Work in company

    Customer Relations Coordinator

    Only for registered members

    The Customer Relations Associate is responsible for fulfilling the dealership's customer relation policies in an effort to build and retain a loyal customer base. · What are the day-to-day responsibilities? · Responsible for maintaining high customer retention, customer satisfact ...

    Littleton, CO $45,000 - $65,000 (USD) per year

    1 week ago

  • Work in company

    customer relations account representative

    Only for registered members

    We are seeking a Customer Relation Representative with excellent communications skills and the ability to resolve problems in a fast-paced environment. · Support customer base with product information and order entry · Answer incoming calls from customers and sale representatives ...

    Wheat Ridge, CO

    3 weeks ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    The Customer Relations Sales Specialist manages customer jobs from order approval to finished product including all front office and production aspects.This position is responsible for providing effective customer service for all internal and external customers by using excellent ...

    Boulder

    1 month ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    The YMCA of Northern Colorado is seeking Customer Relations Specialists for our opening shift five mornings a week. · We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English. ...

    Boulder $60,000 - $115,000 (USD) per year Part time

    2 weeks ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    We are seeking Customer Relations Specialists for our opening shift on Tuesday and Thursday mornings. · This is a part-time year-round position with benefits including +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who tes ...

    Boulder $60,000 - $115,000 (USD) per year

    2 weeks ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members and answer questions. · Welcome our members. · Answer questions. · ...

    Lafayette

    1 month ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members answer questions give tours and help individuals and families understand and access Y offerings. · ...

    Lafayette Part time

    1 month ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    Overview: · The YMCA of Northern Colorado is seeking Customer Relations Specialists for our opening shift on Tuesday and Thursday mornings. · Positions are part-time and year-round. If you are an early riser and enjoy a beautiful sunrise, this would be the perfect way to start yo ...

    Boulder, CO $60,000 - $115,000 (USD) per year

    1 week ago

  • Work in company

    Customer Relations Specialist

    Only for registered members

    The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, · answer questions, · give tours, · and help individuals and families understand and access Y offerings.Welcome our members. · Answer questions. · Gives tours. · Helps individuals and ...

    Lafayette, CO

    1 month ago

  • Work in company

    Customer Relations Representative

    Only for registered members

    · Benefits:401(k) matching · Competitive salary · Paid time off · Position Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Kelly Eyen - State Farm Agent. As a member of our agency team, you have an opportunity ...

    Boulder, CO

    1 week ago

  • Work in company

    Customer Relations Specialist-Hybrid Work Model

    Only for registered members

    The Customer Relations Specialist will be responsible for learning and understanding the Child Support program to convey accurate information to internal and external customers. · ...

    Aurora $21.59 - $32.35 (USD) Full time

    2 weeks ago

  • Work in company

    Customer Relations Specialist-Hybrid Work Model

    Only for registered members

    The Arapahoe County government serves its communities in ways both obvious and obscure.as the beating heart of local and regional government we're here for our neighbors on their best days—and their worst.We share our residents' goals of preserving our quality of lifeand strive t ...

    Aurora, CO

    2 weeks ago

  • Work in company

    Business Developer Manager-Emerging Concept

    Only for registered members

    We Deliver the Goods: Competitive pay and benefits, growth opportunities performing essential work to support America's food distribution system Safe and inclusive working environment. · Implement pricing strategies with customers · Perform accurate data entry and report prepara ...

    Denver $85,000 - $105,000 (USD)

    1 month ago

  • Work in company

    Business Developer Manager-Emerging Concept

    Only for registered members

    We deliver competitive pay and benefits in a safe working environment.As Business Developer Manager you will generate product sales by providing value-added services to customers. · ...

    Denver $85,000 - $105,000 (USD)

    3 weeks ago

  • Work in company

    Outside Sales Representative

    Only for registered members

    We take pride in offering the highest quality products and delivering exceptional customer service, and we're looking for team members who share our commitment to excellence. · Foster, maintain and strengthen relationships with wholesalers, contractors, engineers and other client ...

    Denver $70,000 - $120,000 (USD)

    2 weeks ago

  • +The position requires supervising facilities maintenance operations at United staffed maintenance locations. · + · +Responsible for the local maintenance planning and execution; · Productivity, accountability and dependability program execution and service level agreement compli ...

    Denver $126,310 - $154,378 (USD)

    2 weeks ago

  • Work in company

    Director of Quality

    Only for registered members

    This position is responsible for all Food Safety, Quality Assurance, Regulatory and Quality Control related activities for the company. · ...

    Denver $65,000 - $120,000 (USD) per year

    2 weeks ago

  • Work in company

    Application Engineer

    Only for registered members

    Our client seeks an Application Engineer to join their team on-site in Denver. The role involves reviewing customer technical requirements and recommending product solutions. · ...

    Denver

    2 weeks ago

Jobs
>
Denver