Technology Analyst III - United States

Description · The Technology Analyst 3 role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst 3's will make significant contributions to supporting cos ...

Job description

Description

The Technology Analyst 3 role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst 3's will make significant contributions to supporting cost containment and supply chain optimization for the Practice, orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic. Additionally, Analysts will train, advise and mentor SCM staff to fully enable an end-to-end digital supply chain. The role is expected to have a strong background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit diplomacy, tact, initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is self-directed, can effectively multi-task, and handles ambiguity well. Role responsibilities include being a member or leader of the applicable systems leadership teams (e.g. project teams, coordination, and/or Supply Chain and Accounting Technology Review (SCATR)) to sustain long-term goals through consultation, process leadership and digital transformation. Supply Chain Management (SCM) Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. Additionally, Analysts on the team will be responsible for maintaining the project portfolio, advising on strategic initiatives and tracking the value. May be asked to participate in industry advisory and/or user groups. Must be highly articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders.

The role requires excellent communication and collaboration skills for leading cross-functional workgroups, strategic thinking, and relationship-building capabilities. Additionally, candidates should demonstrate competency in creating and maintaining business process automation, understanding supply chain operations, and leveraging modern analytics tools to drive efficiency and innovation.

This role involves partnering with stakeholders to collect and validate data, assess processes, and deliver scalable applications and insights that improve operational efficiency.  Candidate needs to have business analyst skills along with preferred skills like Power BI, Power Automate, Power Apps, SQL, and healthcare supply chain knowledge to gather, analyze, and interpret data while translating business requirements into effective solutions. 

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor's degree and minimum of 8 years relevant experience in health care, engineering, analytics, finance, supply chain or information systems; certifications may be considered in lieu of experience; Or, Master's degree in health care, data management, data science, information systems or business with 5 years' relevant experience in noted areas; certifications may be considered in lieu of experience. Demonstrated organizational skills with the ability to function independently required. Professional and culturally astute communication skills (both written and verbal) are required, including ability to generate and deliver executive-level presentations. Highly developed understanding of Finance and/or SCM end-to-end business processes; including systems utilized. Demonstrated abilities in business process improvement, innovation and planning. Preference will be given to candidates with experience supporting an ERP system, integrated systems, and/or using modern analytics and automation tools, SQL or similar tools. Advanced knowledge of Microsoft applications including Excel, Word, Visio and Outlook. Ability to work in a team environment and develop constructive working relationships with others. Skilled in agile methodologies and tools. Demonstrated abilities in developing relationships with colleagues, customers, executives and vendors in order to influence, facilitate and enhance SCM best business practices. Strong investigational skills, shows attention to detail, accuracy and ability to manage and prioritize multiple tasks. Solid customer-service and/or business consulting skills. Capable of being persuasive and able to lead teams through significant change. Committed to equity, inclusion and diversity in leading, recruiting and developing others.
Mayo Quality Fellows Silver and Gold Certification, Lean/Six Sigma, PMP, CPA preferred.