Accounts Receivable Manager - Salt Lake City, UT

Description · Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango We are a growing, high-performance team that moves fast and takes pride in building something special. If you thrive in ...

Job description

Description

Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango We are a growing, high-performance team that moves fast and takes pride in building something special. If you thrive in a hands-on environment where your work has a direct impact on the business, you'll feel right at home here. We're looking for an Accounts Receivable Manager to own and elevate our order-to-cash cycle with a heavy emphasis on customer billing, collections, and deduction management. This is a high-impact position with direct involvement in and leadership of customer relationships, transaction support, and overall process improvement and design.

Key Responsibilities

Deduction Management

• Own the end-to-end customer deduction process: review each deduction for validity, research root causes, coordinate with sales, operations, and customers, and resolve or escalate as appropriate.
• Manage a mix of deduction types including trade and promotional allowances, shortage claims, damaged goods, pricing discrepancies, and shipping claims across our convenience and foodservice distributor customer base.
• Build and improve workflows for deduction categorization, investigation, and resolution to increase efficiency and reduce aging of open deductions.
• Accrue and process customer rebate programs, ensuring accuracy and timely settlement.
• Develop reporting and dashboards that give leadership clear visibility into deduction trends, root causes, and resolution rates.

Collections & Accounts Receivable

• Manage customer account aging and maintain a clean AR balance through proactive, professional follow-up on outstanding balances.
• Ensure timely and accurate customer invoicing.
• Process and apply customer payments in SAP Business One.
• Collaborate with the Accounting Manager on month-end close activities, audit support, and special projects.

Team Leadership & Process Improvement

• Supervise and develop the Sales Order Clerk, who handles order processing and new customer setup.
• Partner cross-functionally with sales, operations, and warehouse teams on customer-related financial matters.
• Drive continuous improvement of AR processes, internal controls, and system utilization within SAP Business One.
• Assist with other accounting projects as needed.

Skills, Knowledge and Expertise

Minimum Qualifications & Competencies:

• Bachelor's degree in accounting, finance, or business; or extensive accounts receivable experience.
• 5+ years of accounts receivable experience (candidates with 3-4 years and strong deduction management experience will be considered).
• Experience in consumer products manufacturing with demonstrated expertise in managing variety of customer deductions.
• Supervisory or team lead experience.
• Strong working knowledge of accounting principles.
• Expert abilities in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis).
• Experience with SAP B1 or other similar ERP systems

Preferred Qualifications:

• Knowledge of SQL for data analysis and reporting.
• Experience with customer portals and EDI transactions.
• Familiarity with trade promotion and customer rebate programs.
• Familiarity with convenience store, foodservice, or distributor channels is a strong plus.

Required Soft Skills:

• Professional Judgement – You know how to prioritize effectively, balancing what deserves your time and attention. You can shift seamlessly between a high-level, strategic view and diving into details when needed. You are comfortable navigating ambiguity, making sound decisions even when the path forward is unclear. You adapt quickly, pivoting and reprioritizing as circumstances change.
• Strong Communication Skills - You express ideas clearly and effectively, so others know exactly what you need or what you're asking. You tailor your communication style to your audience - whether that's simplifying details for someone unfamiliar with the subject, providing context for decision-makers, or being precise and technical with other accountants. You ask questions and share information in a way that makes it easy for others to understand and act on. You diplomatically manage difficult customer conversations while maintaining relationships.
• Ownership – You see your responsibilities through to the end. You overcome challenges and seek help when needed. You meet deadlines and deliver excellent, complete work. You proactively identify process improvements and implement solutions.
• Team Player Attitude - You thrive in a collaborative environment. You help before you criticize and always look to find the common ground. You step up and support others in times of need. You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.
• Openness to Feedback – You actively seek, receive, and give feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance. You apply feedback and are in constant pursuit of growth and improvement. You develop your direct report through constructive feedback and coaching.

Physical Demands & Working Conditions:

• Fully onsite position in Salt Lake City, UT
• Work is primarily done indoors and requires sitting for long periods.
• Frequent use of computers, including prolonged periods of screen time.
• Frequent communication with team members in writing, over the phone, and in person.

Benefits

Frazil provides a full benefits package including Medical, Dental, Vision, Life Insurance, Voluntary & Supplemental Plans, 401k with Employer Match, PTO and Company Holidays.

About Frazil